Featured Member: Jonathan Shephard on HBCU CONNECT!

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Q&A With Jonathan Shephard

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Jonathan Shephard
Application specialist, BE&k builders group
Location: Missouri City, TX United States
Joined: Jan 31st, 2003

About (request update)

Current Whereabouts:

I am in preparation to break into the data Analytics industry. I have recently been gaining skills in several areas across various software

Education (request update)

Hampton University class of 2008

Undergrad Major: Computer and Information Science

Claim To Fame:

Walk on basketball player

Most Memorable Moment:

My most memorable moment was when I recieved a call from the basketball coach to tell me that I had made the team as a walk on.

Experience

I currently work with BE&k builders group as Application specialist
I have 18 years of experience working in the Computers, Software industry.

Application Specialist | BE&K
From December 2024 to May 2025 • 1 year(s)
Analyzed ticketing and application usage data to identify trends impacting SLA compliance and created Excel-based reports to track support performance.

Senior Support Analyst | HCSS
From January 2022 to May 2024 • 2 year(s)
Queried application databases using SQL to investigate system issues and built dashboards and reports to support operational decision-making.

Premise Technician | AT&T
From January 2014 to May 2020 • 6 year(s)
Diagnosed network performance issues using system and signal data and collected service metrics to ensure installation quality standards.

PC Technician | Prime Systems
From February 2013 to December 2013 • 0 year(s)
Supported large-scale Active Directory migration of 100,000+ devices and tracked migration progress using structured reporting.

IT Manager | Bright Learners Academy
From January 2009 to February 2013 • 4 year(s)
Built Excel-based tuition tracking and financial analysis tools and generated reports for budgeting and operational planning.

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Guestbook Comments

	Bless you Tagged by Ralph White on 04/02/2026

	Showin luv from the tweetest school I know. Tagged by Shari Williams on 05/25/2005

	hey jus stoppin by to say whats up.hopefully i'll have the chance to meet u. Tagged by Smiley on 09/08/2004

	lookin' good son!!! showin' some HU luv, holla at ya gurl!!!! Tagged by Nia C. Thomas on 07/31/2004

	That is a memorable moment, continue to aim high Tagged by Mecca Moore on 07/18/2004

	What's really good? Just thought I'd drop a note and say hi.Holla at ya girl! Tagged by Darnita A. Houser on 05/21/2003

	Wassup......just stoppin thru' 2 spread that Real HU luv.....B-e-z ..holla bacc! Tagged by Tere' Pressley on 03/30/2003

	hey fool...u can't hoop. j/j Tagged by Carmen Belcher on 02/26/2003

	Showin u some HU love...repn' the class of '06 Tagged by Britt'Nee Hunt on 02/26/2003

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