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Q&A With LaToya Parks

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LaToya Parks
Investor Accounting Analyst II, Bank of America
Location: Fort Worth, TX United States
Joined: Feb 6th, 2007
About   (request update)
Education   (request update)
Clark Atlanta University class of 2008
Undergrad Major: Accounting
Experience
I currently work with Bank of America as Investor Accounting Analyst II
I have years of experience working in the Accounting/Auditing industry.
Investor Accounting Analyst II | Bank of America
From February 2022 to Current • 4 year(s)
 Performed routine and non-routine accounting functions including data mining, account reconciliation, and managing daily balances for mortgage and vehicle investor accounts.
Accounting Specialist III | Bank of America
From 0 to Current • 2026 year(s)
 Performed routine accounting functions, reconciled bank accounts, analyzed ATM transactions, and adjusted customer accounts to offset exceptions.
Sr. Fraud Analyst | Bank of America
From June 2019 to December 2020 • 1 year(s)
 Reviewed online banking activity for suspicious activity, researched fraud and scam activities, and filed claims for unauthorized charges.
Claims Analyst II | Bank of America
From June 2015 to August 2016 • 1 year(s)
 Captured and recorded outstanding check and ACH payments, monitored direct deposits, and performed account opening/closing for fraud victims.
Customer Service and Sales Specialist II | Bank of America
From April 2014 to June 2015 • 1 year(s)
 Assisted customers with general banking questions, opened/closed accounts, and sold additional bank products to deepen customer relationships.
Fraud Initiation Analyst II | Bank of America
From February 2013 to April 2014 • 1 year(s)
 Filed, updated and cancelled claims for ATM/Debit card fraud and merchant disputes, analyzed claim types and performed investigative research.
Senior Collector | Bank of America
From June 2010 to February 2013 • 3 year(s)
 Maintained portfolio of foreclosure loans while staying compliant with Federal Debt Collections Practices, helped customers with loan modifications and reinstatements.
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