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Q&A With angel mccall

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angel mccall
Collections Associate, Fidelity Information Services
Location: LaGrange, GA United States
Joined: Sep 17th, 2007
About   (request update)
My name is Angel McCall, I am a twenty-three year old native of Sacramento, California. I have a one year old daughter, and I am currently engaged to be married to my college sweetheart. I graduated with honors from Stillman College and received my B.A in psychology.
Education   (request update)
Texas Southern University class of 2008
Undergrad Major:
Claim To Fame:
I was recently accepted into Adler School of Professional Psychology and I will be pursuing a MA in Criminology.
Experience
I currently work with Fidelity Information Services as Collections Associate
I have years of experience working in the Customer Service and Call Center industry.
Warranty Collections Associate I | Fidelity Information Services Inc.
From May 2013 to Current • 13 year(s)
 Place inbound and outbound calls to negotiate and collect dishonored checks and past due credit/debit card accounts. Responsible for account research, skip tracing, and updating customer information.
Volunteer Aide | Turning Points Domestic Abuse Center
From October 2011 to May 2012 • 1 year(s)
 Reduced client processing time by implementing new organization system and helped organize the 'kiss a cop' campaign for abused victims.
Volunteer Aide | Holt High School
From May 2011 to May 2011 • 0 year(s)
 Interacted with adolescents to help develop cognitive development by encouraging reading and writing, and assisted with homework assignments.
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