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Q&A With Rylene Piersawl

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Rylene Piersawl
Communications Rep, Bon Secours
Location: Newport News, VA United States
Joined: Sep 18th, 2007
About   (request update)
Education   (request update)
Norfolk State University class of 2004
Undergrad Major:
Experience
I currently work with Bon Secours as Communications Rep
I have 14 years of experience working in the Customer Service and Call Center industry.
Telephone Communications Rep | Mary Immaculate Hospital
From June 2012 to Current • 14 year(s)
 Operate telecommunications center for BSHR, process customer needs, and operate multi-line switchboard to route calls.
Assistant Manager | Hardees
From October 2010 to January 2012 • 2 year(s)
 Supervised 20 employees, maintained company standards for quality/service/cleanliness, controlled payroll and inventory, and ensured compliance with regulations.
Lunch/Recess Monitor | Forest Heights Elementary School
From August 2009 to September 2010 • 1 year(s)
 Monitored student behavior during meals, assisted with cafeteria cleanliness and meal service flow, and communicated with students and staff professionally.
Billing Supervisor | Verizon
From December 2005 to July 2009 • 4 year(s)
 Managed customer accounts, coordinated billing functions across geographic locations, resolved administrative issues, and trained new employees on company policies.
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