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Q&A With Chandra Martin

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Chandra Martin
Director of Operations, InfoCision Management Corp
Location: East Canton, OH United States
Joined: Feb 3rd, 2008
About   (request update)
My Interview Question
When did we first meet?
Education   (request update)
Howard University class of 1994
Undergrad Major: Business Administration
Experience
I currently work with InfoCision Management Corp as Director of Operations
I have 0 years of experience working in the Executive Management industry.
Director of Operations | InfoCision Management Corp
From January 2008 to January 2013 • 5 year(s)
 Managed 7 Call Centers with over 500 people combined. Increased Consumer Services Department from $7M to $14M in sales and Media Department from $18M to $24M.
Call Center Manager | InfoCision Management Corp
From January 1999 to January 2008 • 9 year(s)
 Managed a call center with over 150 people. Obtained the #1 or #2 manager out of 36 each year with 16 consecutive months as #1 before promotion.
Call Center Supervisor | InfoCision Management Corp
From January 1997 to January 1999 • 2 year(s)
 Managed a team of 72 communicators to maintain exceptional performance, attendance and quality. Provided performance reviews and disciplinary action when necessary.
Program Supervisor | InfoCision Management Corp
From January 1996 to January 1997 • 1 year(s)
 Managed a team of 25-40 communicators to maintain exceptional performance, attendance and quality. Ensured daily programs met goal by motivating communicators and maintaining good quality.
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