Featured Member: Latrice Moore on HBCU CONNECT!

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Q&A With Latrice Moore

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Latrice Moore
Location: Louis, MO
Joined: Feb 11th, 2008

About (request update)

My Interview Question

Do you Love the Lord?

Education (request update)

Oakwood College class of 2005

Undergrad Major: Marketing

High School: Normandy Sr High in St Louis, MO class of 2000

Experience

I currently work with Magellan Health Services as
I have 6 years of experience working in the Customer Service and Call Center industry.

Nia representative | Magellan Health Services
From June 2007 to Current • 19 year(s)
Respond to phone calls empathetically, assess customer needs, and authorize imaging studies for insurance companies using multiple computer systems.

Debt Collector | West Assets Management
From August 2006 to January 2007 • 1 year(s)
Handle customer calls empathetically, assess needs, arrange payment solutions, and use skip tracing tools while utilizing multiple computer systems.

Customer Account Executive | Comcast Cable
From October 2005 to December 2005 • 0 year(s)
Respond to customer calls, resolve billing and service issues promptly, and sell Comcast products and services using multiple computer systems.

Inbound Sales Representative | West Telemarketing
From May 2005 to October 2005 • 0 year(s)
Handle inbound customer calls empathetically, assess customer needs, and sell American Express products and services using multiple computer systems.

Customer Service Representative | West Telemarketing
From July 2004 to November 2004 • 0 year(s)
Respond to customer phone calls empathetically, assess needs, and resolve billing and basic service issues promptly using multiple computer systems.

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