Featured Member: Leslie Wertz on HBCU CONNECT!

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Q&A With Leslie Wertz

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Leslie Wertz
Senior Specialist, American Red Cross
Location: Ashburn, VA United States
Joined: Jul 20th, 2008

About (request update)

I am a true "survivor". I made some terrible choices during my teens and have spent a lot of blood, sweat, and tears to "catch up" and realize my full potential. By right, I should be out-of-my-mind (confined somewhere) but once I change my self-perception, I changed my world!

My Interview Question

Would you describe yourself as a "giver" or "getter"?

Current Whereabouts:

Strengthening my relationship and dependency on Christ Jesus.

Life & Professional Aspirations:

I desire that my life work involves service to others. My immediate goal is to obtain my MSW and I see myself eventually operating my own social service agency to empower disadvantaged women.

Education (request update)

Bowie State University class of 2007

Undergrad Major: Social Work

Claim To Fame:

Overcomer of adversity...never give up!

Most Memorable Moment:

going back to school (at 38) after a 10yr hiatus to complete (redo) my senior year to realize my dream of obtaining my bachelor's degree!!! *now off to my Master's

High School: Bartram Motivation Center in Philadelphia, PA class of 1986

Activities & Accomplishments:

Class officer ranked top 10% of graduating class

Best Memories:

the coming-of-age discussions with my female friends!

Experience

I currently work with American Red Cross as Senior Specialist
I have 10 years of experience working in the Community, Social Services, and Nonprofit industry.

Senior Specialist | American Red Cross
From January 2005 to Current • 21 year(s)
Regional Coordinator overseeing day-to-day management and operational supervision of 10 geographically diverse Response Center Remote Operations call-center chapters, providing technical guidance and training.

Contractor | Spherion
From January 2004 to December 2005 • 1 year(s)
Placed at American Red Cross as call-agent in Disaster Response Center, registering disaster victims for relief assistance and providing emergency communication services.

Senior Customer Service Representative | Adams-Burch, Inc.
From January 1999 to December 2003 • 4 year(s)
Provided senior-level customer interaction including problem resolution and new account setup, while serving as Administrative Assistant to team of 10 outside salespersons.

Customer Service Representative | Colonial Penn Life Insurance Co.
From January 1991 to December 1994 • 3 year(s)
Handled high volume inbound calls ensuring customer satisfaction and retention, with successful cross selling of additional services.

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