Featured Member: Nathaniel Magruder on HBCU CONNECT!

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Q&A With Nathaniel Magruder

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Nathaniel Magruder
Medical Specialist 1, Concentra Medical Center
Location: Phoenix, AZ United States
Joined: Jul 21st, 2008

About (request update)

My Interview Question

Where have you been?

Current Whereabouts:

The state of black's in america The influence that the black church has in the black community

Life & Professional Aspirations:

Currently a Medical Assistant. Currently studying to get my degree in Biblical Counselling.

Education (request update)

High School: Gaithersburg High School in Gaithersburg, MD class of 1990

Best Memories:

Walking across the stage and getting my diploma

Experience

I currently work with Concentra Medical Center as Medical Specialist 1
I have 1 years of experience working in the Medical industry.

Business Support Analyst | DHL Express
From January 2004 to December 2008 • 4 year(s)
Provided first-tier technology support to internal and external customers, identified problem patterns and recommended corrective action.

Technical Service Specialist II | Wells Fargo
From January 2002 to December 2004 • 2 year(s)
Responded to telephone inquiries and documented/resolved basic problems regarding business applications, hardware and software.

Customer Service Specialist | CORE
From January 2001 to December 2002 • 1 year(s)
Managed various call types including Short Term Disability and FMLA, approved or denied requests based on eligibility and regulations.

Call Center Supervisor | Infonxx
From January 1999 to December 2001 • 2 year(s)
Routed calls to meet service level agreements, coached CSRs on policies and procedures, and managed scheduling.

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Guestbook Comments

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