Featured Member: Nicole Sylvas on HBCU CONNECT!

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Q&A With Nicole Sylvas

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Nicole Sylvas
Partner Services Advisor, Envictus Corporation
Location: Kissimmee, FL United States
Joined: Jul 30th, 2008

About (request update)

My Interview Question

Who would you like to have dinner with...dead or alive?

Education (request update)

Florida A&M University class of 1996

Undergrad Major: Psychology

High School: Oviedo High School in Oviedo, FL class of 1992

Experience

I currently work with Envictus Corporation as Partner Services Advisor
I have 12 years of experience working in the Community, Social Services, and Nonprofit industry.

Partner Services Advisor- FL Region | Envictus Corporation
From March 2007 to Current • 19 year(s)
Coordinating staff and technical resources for pilot programs, presenting educational software to counseling users, and developing relationships with high school administrators.

Social Service Counselor | Department Of Juvenile Justice
From August 2006 to February 2007 • 1 year(s)
Developed treatment plans and provided casework services to assist clients in attaining social, educational, and vocational goals.

Counselor III | Family Resources, Inc.
From May 2005 to July 2006 • 1 year(s)
Provided counseling and academic guidance to students in alternative to out of school suspension program, including crisis intervention and college preparedness training.

Claims Specialist-Property Damage Dept | Mercury Insurance Group
From July 2004 to May 2005 • 1 year(s)
Handled auto property damage insurance claims with heavy customer service, conflict resolution, and organizational responsibilities.

Counselor III | Family Resources, Inc.
From March 2002 to July 2004 • 2 year(s)
Provided alternative to out of school suspension through academic guidance and individual/group counseling support to middle school students.

Graduate Assistant | University of South Florida
From August 2001 to March 2002 • 1 year(s)
Aided faculty and students regarding Graduate program information and worked with Vice Chair on research and community issues.

Customer Care Consultant | SBC Telecommunications
From October 2000 to March 2001 • 1 year(s)
Processed residential and small business services in call center environment and aided in billing department development.

Medical Records Technician | Tallahassee Memorial Family Practice
From February 2000 to May 2000 • 0 year(s)
Responsible for client/patient chart coding systems and retrieval of charts to physicians and RNs.

Assistant Program Supervisor/Staffing Coordinator | Disc Village Inc.
From September 1997 to February 2000 • 3 year(s)
Supervised 15+ program staff, handled staff scheduling and training, and provided 24-hour on call assistance. Named Employee of the Year.

Counselor I | Disc Village Inc.
From October 1996 to September 1997 • 1 year(s)
Responsible for file completion of DJJ clients, development of treatment plans, and individual/group counseling.

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