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Q&A With Sasha Moore

(interview me)
Sasha Moore
Customer service representative , Nexrep

Location: Cleveland, OH United States
Joined: Aug 27th, 2008
About   (request update)
My Interview Question
What's the most honorable thing youve ever done?
Education   (request update)
- College Not Listed - class of 2011
Undergrad Major: Business Administration
Experience
I currently work with Nexrep as Customer service representative
I have 0 years of experience working in the Healthcare, Other industry.
Office Business Manager | I.C.A.R.E.S. & C.A.R.E.S.
From July 2025 to Current • 1 year(s)
Manage daily operations, conduct client intake assessments, oversee staff support and financial operations, and lead grant management for non-profit organization.
Customer Care Representative | Nexrep
From April 2025 to Current • 1 year(s)
Provide customer service by answering inquiries, addressing issues, processing orders, and navigating various databases including Salesforce and Amazon Appstream.
Contract Administrative Assistant | Class 1 Pavers and Remodelers
From October 2023 to January 2025 • 2 year(s)
Utilized QuickBooks for invoicing and transaction tracking, managed email communications, coordinated customer appointments and maintained accurate filing systems.
Contract Customer Supply Chain Specialist | Eagle Family Foods
From July 2023 to September 2023 • 0 year(s)
Collaborated with team to input customer purchase orders, conducted daily reporting to verify order processing, and identified issues for resolution.
Full Time Software Support Analyst | MRI Software
From October 2021 to February 2023 • 2 year(s)
Managed hybrid position supporting clients with MRI Accounting software, tracked resolution processes using various platforms, and contributed to training new agents.
Contractor | MRI Software
From March 2021 to October 2021 • 0 year(s)
Contract position supporting software operations and client services.
Healthcare Recruiter | OnShift
From March 2020 to May 2020 • 0 year(s)
Assisted organizations in recruiting qualified candidates, screened resumes and conducted interviews to assess candidate suitability.
Contract Employee - Human Resources Specialist | Kimble Companies
From October 2019 to March 2020 • 1 year(s)
Oversaw all HR functions including payroll, benefits, training, recruitment, and managed HR applications and employment records.
Admissions Specialist 1 | Cleveland Clinic
From January 2017 to June 2019 • 2 year(s)
Managed patient placements for hospitals, utilized multitasking and data entry skills, and shadowed HR operations as intern gaining experience in onboarding.
Youth Counselor/MBA East | Bellefaire JCB
From May 2015 to May 2018 • 3 year(s)
Collaborated with interdisciplinary team to provide care and therapeutic interventions for autistic individuals aged 9-22, designed daily activities to enhance treatment programs.
Community Psychiatric Support Treatment Provider (CPST 1) | Connections Health Wellness Advocacy
From April 2016 to October 2016 • 0 year(s)
Delivered mental health case manager services to individuals with severe mental illness, facilitated referrals and provided advocacy and coordination services.
Administrative Assistant | Riverside County Mental Health Department
From November 2014 to March 2015 • 1 year(s)
Provided client information on procedures, managed file maintenance and updates, executed daily administrative tasks and maintained client case records in ELMR database.
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