Featured Member: MILLICENT WILLIAMS on HBCU CONNECT!

Q&A With MILLICENT WILLIAMS

MILLICENT WILLIAMS
Advanced , Asurion Insurance Services
Location: Nashville, TN United States
Joined: Sep 2nd, 2008

About (request update)

Single no children making plans to attend graduate school to obtain advanced degree I am an active member of in the Music program at church.

My Interview Question

WHAT ARE LONG AND SHORT TERM GOALS

Website:

http://millicent.williams@rocketmail.com

Education (request update)

Tennessee State University class of 1989

Undergrad Major: Criminal Justice

Most Memorable Moment:

1st day of class as a freshmen college graduation

High School: Mitchell High School in Memphis, TN class of 1981

Best Memories:

High school

Experience

I currently work with Asurion Insurance Services as Advanced
I have 6 years of experience working in the Other industry.

Advanced Customer Care Specialist | Asurion Insurance Services
From April 2005 to Current • 21 year(s)
Resolve escalated customer concerns via telephone, mail, or e-mail, developing win-win solutions while balancing customer and company needs.

Business Service Specialist III | Sprint PCS/Convergys
From November 1999 to March 2005 • 6 year(s)
Interacted with customers and sales representatives to handle product questions, returns, repairs, and billing inquiries.

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