Featured Member: April Steele on HBCU CONNECT!

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Q&A With April Steele

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April Steele
Tech Squad Admin, VCU
Location: Richmond, VA United States
Joined: Dec 4th, 2008

About (request update)

I am the one and only April. Just when you think you have me all figured out....

My Interview Question

Do you know that your word is your BOND?

Current Whereabouts:

Getting outta College!

Life & Professional Aspirations:

I want to actually live life...and live it without regret.

Website:

http://www.prell.yourpassionconsultant.com

Education (request update)

Virginia State University class of 2010

Undergrad Major: Nursing

Claim To Fame:

"Life will pay any price you ask of it" - Tony Robbins

Most Memorable Moment:

was way back in the 90's....I'm gonna leave it there!

High School: Mother Seton Regional in Clark, NJ class of 1990

Activities & Accomplishments:

Chorus - Junior and Senior Director Cheerleader Prom Co-chair

Best Memories:

Senior prom was on my 18th Birthday!

Experience

I currently work with VCU as Tech Squad Admin
I have 10 years of experience working in the Computers, Hardware industry.

Tech Squad Administrator | Virginia Commonwealth University
From January 2007 to Current • 19 year(s)
Manages Student Tech Squad including hiring, scheduling, and training. Coordinates AV services support and provides customer service for multimedia classrooms.

Multimedia Service Technician | Verizon Connected Solutions
From September 2005 to July 2006 • 1 year(s)
Responsible for installation and maintenance of communication wiring and video technologies. Provided customer service and maintained positive customer relations.

Technology Support Specialist II | County of Henrico
From April 2005 to August 2005 • 0 year(s)
Provided hardware support, network administration, and software installation for Division of Recreation and Parks. Served as liaison with IT Department.

Technology Support Specialist | Miami University
From January 2001 to February 2004 • 3 year(s)
Provided primary faculty support and technology training for School of Business. Researched methods to assist faculty with classroom technology.

Senior Technical Services Specialist | Miami University
From June 2000 to January 2001 • 1 year(s)
Managed computer laboratories and maintained hardware/software systems. Supervised student technicians and provided help desk support.

Customer Support/Training Associate | MDY Advanced Technologies
From July 1999 to December 1999 • 0 year(s)
Provided Level 2 technical support and training for proprietary Records Management software. Created training materials and provided on-site client support.

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