Mott Community College Job Opportunity: Manager - Enrollment Operations & Training

The Manager of Enrollment Operations & Training is responsible for day-to-day operations of Placement, Career Resource, Advising, and Counseling. This position will be expected to routinely answer questions, resolve issues and communicate updates for 25 full-time faculty and up to 75 part-time faculty in Counseling and Academic Advising. Additionally, this position is responsible for developing and maintaining a comprehensive, inclusive and current training platform for the Advising and Counseling staff. In order to be effective, a working relationship and knowledge of other Student Service departments, services, changes and updates is expected. They must stay abreast of technology and automation programs to increase the effectiveness of the enrollment process, and solicit training and profession development needs of the staff. Will also serve as the technological expert for the department and work with the Institutional Technical Support (ITS) department to troubleshoot Datatel issues or revise and create customized Cognos reports.

1. Bachelor’s degree or higher with a concentration in education or other related field such as business, leadership or administration.
2. Three years progressive experience in postsecondary education related to Student Services.
3. Three years of demonstrated leadership, team lead or supervisory responsibility. Can be concurrent with number 2.
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