Manager, Insights & Analytics

Position Summary

The Manager, Insights & Analytics will work with the senior digital team to optimize digital content and product performance.

Primary Responsibilities

• Collaborate with the Digital team and broad marketing team to translate digital metrics from dashboard to actionable insights
• Leverage data to understand our fans in depth, identify areas of opportunity, and help execute projects to drive growth and engagement of MLS users
• Develop processes and drive performance optimization around main digital KPIs (Video Views, Content Created, Digital Revenue, etc.)
• Create suite of weekly and monthly dashboard to communicate trends and metrics to MLS executive team
• Work with product and content teams to use data to optimize product and content performance
• Help institute best practices for data usage at League and all 22 Clubs
• Document and record data definitions and structure as well as specifications for business intelligence reports and dashboards

Additional Responsibilities

• Additional responsibilities as assigned

Education and Experience

• Bachelor’s Degree (in Mathematics, Statistics, or Economics)
• 5-8+ years of experience (must include 2+ years of quantitative or statistical analysis experience)

Required Skills

• In-Depth knowledge of digital analytic systems (Google Analytics, Chartbeat, Crimson Hexagon, etc.)

• Experience with BI tools (ex. Tableau)
• Experience working in digital media with a content publisher or technology company
• Strong analytical skills, ability to create business models

• Superior organization, project management skills and attention to detail
• High level of commitment to quality work product and organizational ethics, integrity and compliance
• Ability to work effectively in a fast paced, team environment
• Strong interpersonal skills and the ability to effectively communicate, both written and verbally
• Proficiency in Word, Excel, PowerPoint and Outlook
• Demonstrated decision making and problem solving skills
• Detail-oriented with the ability to multi-task and meet deadlines with minimal supervision

 Desired Skills

• Knowledge of the Spanish Language or an International Language (business proficiency)
• Knowledge of the sport of soccer
• Ability to travel and to work non-traditional hours, including evenings, weekends, and holidays