Opportunity for SaaS Workday Professional at Washington University in St. Louis!
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Posted By: Will Moss on October 15, 2018 Under general supervision and technical guidance, the person in this position is responsible for design, implementation, and administration support and other SaaS or On-Premise technology solutions. The administrator will be the primary point of contact for vendor escalations for products in their portfolio. This position’s specific portfolio is focused on the MuleSoft Enterprise Service Bus (ESB) being implemented as part of the Workday, also known as MyDay for Washington University program. The administrator must possess a broad range of analytical/technical skills and experience with enterprise-class services. The administrator will work with a team of technical staff within the Washington University IT organization and schools to ensure that WashU IT services stay aligned with University initiatives that include research, teaching, and administrative objectives. MyDay is a complex, multi-year program designed to improve WashU’s operational excellence and ability to make insight-driven decisions. Having kicked off this summer, MyDay is a once-in-a-generation program to replace the university’s core administrative IT systems (human resource, finance, and student) and improve associated business processes. The five-year effort will replace these systems with a single system (Workday) that will integrate all of our key administrative data in the cloud. PRIMARY DUTIES AND RESPONSIBILITIES: 1. Perform research, analyze technology, consult vendors, and apply best practices to design solutions by utilizing systems analysis techniques and procedures, including consulting with users, to determine hardware, software, or system functional specifications. Typically related to existing system enhancements or new implementations of lesser scale. 2. Studies and develops a comprehensive understanding of assigned applications. Validate, test and implement new products/applications, modules/features within application, application releases and services. 3. Provides consulting to end users on best practices. Respond to and resolve incidents escalated from operational teams and performance tuning requests utilizing critical thinking skills. 4. Create and maintain documentation related to services, solutions and interfaces. Work with the performance support team to plan training, documentation, and communication for major projects or releases. 5. Provide technical and advisory leadership as required to complete objective and be the primary point of contact for vendor escalations for products in their portfolio. 6. Provide training and mentoring for other personnel. 7. Perform other duties as assigned. Click this link to view and apply for this job! If you enjoyed this article, Join HBCU CONNECT today for similar content and opportunities via email! |
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Will Moss
Founder & CEO, HBCU CONNECT, LLC Hampton University class of 1995 Member Since June 1999 |
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