Become a CBRE Customer Service Representative! Apply today...
|
Posted By: Hija Chang on October 23, 2018 FEATURED Content The purpose of this position is to provide information in response to inquiries about products and services and to handle and resolve complaints. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides customer service by answering incoming service requests, via phone, chat, email & online requests from all business units on facility-related issues. Generates and dispatches service request work orders for completion by vendors. Schedules conference rooms and audio visual equipment. Responds to customer inquires and concerns. Follows up with customers to ensure customer satisfaction. Updates Computer Maintenance Management System (CMMS), customer service database, and spreadsheets as needed with updated service information. Contacts customer for additional information and communicating the steps in the work order process. Runs, reviews, and distributes various customer service reports as necessary. May generate and dispatch service request work orders for completion by vendors. May assist with the training of new hires and temporary employees on CMMS (Computer Maintenance Management System), customer service database, email, Live Chat and Call Center procedures. Provides informal assistance such as technical guidance and/or training to co-workers. Other duties may be assigned. SUPERVISORY RESPONSIBILITIES None Click this link to view and apply for this job! If you enjoyed this article, Join HBCU CONNECT today for similar content and opportunities via email! |
 |
Hija Chang
Management, See Moss Interactive Bellarmine University class of 2021 Member Since January 2011 |
Comments
More From This Author
Latest Career Content
 |
Launch Your Career with SinclairSinclair, Inc. (Nasdaq: SBGI) is a diversified multimedia company connecting audiences through local news, live sports, digital content, and premium entertainment brands nationwide.
From broadcasti ...more
luisa velasco • 633 Views • May 18th, 2026 |
 |
Sun River Health Is Hiring: Make a Difference in Communities That Need It MostFor professionals looking to build meaningful careers in healthcare, community impact, and patient advocacy, Sun River Health is expanding its team across multiple locations and specialties.
With a ...more
Reginald Culpepper • 539 Views • May 18th, 2026 |
 |
Monster.com 🧏🏼♂️ let's hear from Job experts about the path to career answers and insighTJeff Taylor founded Monster.com in 1994 and revolutionized how the world finds jobs. Now at 63, he's back to destroy what he created.
In this episode of Talent Take Five, Jeff shares why the recrui ...more
Hija Chang • 323 Views • May 15th, 2026 |
Popular Career Content
 |
PAID, federal internships with the Federal Diversity Internship Initiative!The Washington Center Federal Diversity Internship Initiative Now is your chance to apply for paid fall internships with the Federal Diversity Internship Initiative! This is your once-in-a-lifetime op ...more
Reginald Culpepper • 43,458 Views • June 14th, 2017 |
 |
Today's Success Tip: Joachim de Posada says, Don't eat the marshmallow...yetWe were invited to the National Association of African Americans in Human Resource's reception held at the
Atlanta Marriott Marquis during the SHRM conference, and the gift/tip we walked away with w ...more
Hija Chang • 41,876 Views • June 29th, 2012 |
