Don’t Lose Customers Because of a Broken Door: What to Do if Your Electric Door Breaks

As a business owner, you know how important it is to keep your storefront looking and functioning its best. When customers walk through your door, you want to make a great first impression and provide them with a seamless experience. But what happens when your electric door breaks? Don't let a malfunctioning door deter potential customers from entering your establishment. This blog post will discuss what to do if your electric door breaks and how to quickly resolve the issue to avoid losing business.

Assess the Damage The first step in addressing a broken electric door is to assess the damage. Is the door stuck open or closed? Is there a visible issue with the motor or wiring? Take a close look at the door and try to identify the root cause of the problem. This will help you determine whether you can fix the issue yourself or if you need to call a professional door service provider.

Troubleshoot the Problem If you feel comfortable doing so, you can try troubleshooting the issue on your own. Check to make sure the power source is connected and functioning properly. Inspect the wiring for any visible damage or looseness. If the door is stuck open, try manually closing it to see if that resolves the issue. Sometimes, simple solutions like resetting the power source or adjusting the sensors can fix the problem.

Call a Professional If you're unable to fix the electric door on your own, it's time to call a professional door service provider, like AM PM Door Service. Look for a company that specializes in commercial doors and has experience working with electric door systems.

Implement Preventative Maintenance Once your electric door is back in working order, it's important to implement a preventative maintenance plan to prevent future breakdowns. Regularly inspect the door for any signs of wear or damage, and schedule routine maintenance with a professional door service provider. By taking proactive steps to care for your electric door, you can avoid costly repairs and ensure that your entrance is always welcoming to customers.

Communicate with Customers If your electric door breaks and causes any disruption to your business, be sure to communicate with your customers about the situation. Post a sign outside your storefront letting them know that the door is temporarily out of service and provide alternative instructions for entering the building. By keeping customers informed and showing that you are proactive in addressing the issue, you can minimize any negative impact on your business reputation.

Don't let a broken electric door cost you customers or damage your business reputation. By taking quick action to assess and address the issue, you can minimize downtime and ensure that your storefront remains welcoming and accessible to customers. Remember to troubleshoot the problem, call a professional door service provider for help, and implement preventative maintenance to keep your electric door in top condition. With these steps, you can avoid losing business because of a broken door and maintain a positive experience for your customers.