Essential Duties and Responsibilities:
- Use the appropriate designated work instructions and other instructions to execute critical and routine tasks.
- Retrieve documents and data from authorized data bases to perform routine tasks that may include data entering new information, validation of data, corrections or updates to existing information and documentation of findings.
- Accurately data enter all appropriate information in multiple eligibility and tracking systems.
- Follow extensive work instructions and prescribed department procedures to make timely and accurate selections in the processing of transactions.
- Determine if an image requires an appointment to be re-scheduled.
- Meet individual and unit performance goals and standards as defined by management.
- Attend and successfully complete job related and industry specific systems and policy training as required to perform the duties of the position.
- Review and analyze discrepancies in data received, request clarification and effectively raises queries to the team supervisor to resolve uncertainties and questions.

- High School diploma or equivalent with 2-4 years of experience.
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Communicates more complex information, using job experience to anticipate and proactively address related questions.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at applicantaccom@maximus.com.