Quick Job Search
Keywords:
Company Name:
Job Type:
Location:
Job Seeker Tools
• Latest Jobs
• Job Seeker Tools
• Your Saved Jobs
• Build Your Professional Profile
Members Get Hired!
HBCU CONNECT Member Senita Gill Hired by Intel at a Recent Hiring Event Hosted by HBCU CONNECT.
Similar Jobs
Maximus
Reporting Business Analyst (Topeka, KS) in Topeka, KS
PetSmart
Pet Groomer Trainee in Jonesboro, KS
Best Buy
Geek Squad Delivery Driver in North Little Rock, KS
PetSmart
Pet Groomer Trainee in Manhattan, KS
Adams & Martin Group
Family Law Legal Assistant (JN -122024-385435) in Topeka, KS
PetSmart
Pet Trainer in Kansas City, KS
Bank of America
Market Financial Center Manager - Wichita Market Admin in Wichita, KS
Featured Employers
Geek Squad Senior Repair Technician
Company: Best Buy
Location: Wichita, KS
Employment Type: Full Time
Date Posted: 01/26/2026
Job Categories: Customer Service and Call Center, Installation, Maintenance, and Repair, Sports and Recreation, Executive Management
Job Description
Geek Squad Senior Repair Technician
As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs and services in accordance with Geek Squad's high standards and serve as a role model for the team. Your efforts will result in world-class employee and customer experiences while driving exceptional business results. Internally, this role is known as a CIA Agent.

What you'll do
  • Assist other Geek Squad leaders with assigning staff to customer service, device diagnosis, repair, service and follow-up
  • Communicate department goals and other important information to team members in a clear, accurate and timely manner
  • Work directly with customers to ensure they receive the service they need and to resolve escalated customer service issues
  • Provide coaching to agents to develop their customer service and technology repair skills
  • Provide ongoing collaboration and answer questions for team members and other store employees to achieve goals and maintain high standards of customer service
Basic qualifications
  • 1 year of experience in diagnosing and repairing PCs or consumer electronics
  • 1 year of customer service experience
  • 1 year of leadership experience, including coaching, training and recognition
Preferred qualifications
  • Experience working with Windows operating systems
What's in it for you

We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:
  • Competitive pay
  • Generous employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being
About us

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.tm

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Contact Information
Apply Now | Forward Job to a Friend | More Jobs From This Employer
Featured Jobs & Internships

U.S. Customs and Border Protection
U.S. Customs and Border Protection Career Expo 3/24 - 3/26 – San Antonio in Nationwide, DC

Danville Community College
Workforce Career Coach in Danville, VA

State of Connecticut, Executive Branch
Now Hiring: Correctional Substance Abuse Counselor Trainee - 260130-8441CO-001 - Apply by 2/25/26! in Enfield, CT

State of Connecticut Office of Health Strategy
Grants And Contracts Specialist in Hartford, CT

State of Connecticut - Dept. of Mental Health & Addiction Services
Nurse (Multiple Positions) - Apply by 3/9/26! in Bridgeport, CT, CT

State of Connecticut, Executive Branch
Occupational Therapist - Apply by 2/24/2026 in Hartford, CT

LEGO Group
Production Line Machine operator night shift - 6pm-6am in Richmond, Virginia, VA

LEGO Group
Production Line Machine Operator Day shift - 6am-6pm in Richmond, Virginia, VA

Contemporary American Theater Festival
Director of Marketing & Communications in Shepherdstown, WV

State of Connecticut
Transportation Engineer 3 (Construction Engineering) (40 Hour) in Rocky Hill, CT

Front Range Community College
Faculty, Emergency Medical Services (EMS) in Longmont, CO

National Cathedral School
Lower School Art in Washington, DC

National Cathedral School
Head of Communications in Washington, DC

State of Connecticut, Executive Branch
Consumer Protection Gaming Investigator in Hartford, CT, CT

State of Connecticut, Executive Branch
Platform Automation Engineeer in Hartford, CT, CT
Subscribe!
HBCU CONNECT
Follow Us!