Quick Job Search
Keywords:
Company Name:
Job Type:
Location:
Job Seeker Tools
• Latest Jobs
• Job Seeker Tools
• Your Saved Jobs
• Build Your Professional Profile
Members Get Hired!
HBCU CONNECT Member Senita Gill Hired by Intel at a Recent Hiring Event Hosted by HBCU CONNECT.
Similar Jobs
PetSmart
Pet Trainer in Bloomfield Hills, MI
Best Buy
Geek Squad Agent (Retail Store) in Utica, MI
PetSmart
Pet Groomer Trainee in Mount Pleasant, MI
Labcorp
Phlebotomist in Grand Blanc, MI
University of Michigan
Environmental Health & Safety Specialist in Ann Arbor, MI
PetSmart
Pet Groomer Trainee in Kalamazoo, MI
KBR
Senior Publications Specialist *Temporary* in Warren, MI
Featured Employers
Geek Squad Agent (Retail Store)
Company: Best Buy
Location: Utica, MI
Employment Type: Full Time
Date Posted: 01/26/2026
Job Categories: Customer Service and Call Center, Retail/Wholesale
Job Description
Geek Squad Agent (Retail Store)
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.

What you'll do
  • Provide positive, timely service to customers during the check-in and checkout process
  • Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
  • Help customers set up new devices and provide advice on whether to repair or replace old devices
  • Monitor service queues and provide accurate status updates to customers
  • Maintain knowledge and skillsets through certified training courses
  • Clearly communicate and partner with fellow agents
Basic qualifications
  • 3 months of experience working in retail or customer service
  • Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
  • Passion for technology and desire to solve problems
  • Ability to adapt and learn new skills in a fast-paced industry
What's in it for you

We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:
  • Competitive pay
  • Generous employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being
About us

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.tm


Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Contact Information
Apply Now | Forward Job to a Friend | More Jobs From This Employer
Featured Jobs & Internships

State of Connecticut, Executive Branch
Legal Program Director in Hartford, CT, CT

State of Connecticut, Executive Branch
Correctional Commissary Operator Trainee in Cheshire, East Lyme, Suffield , CT

State of Connecticut, Executive Branch
Skilled Maintianer, Apply by 2/4/2026 in Portland, CT

State of Connecticut, Executive Branch
Interfaith Chaplain (25 Hour) in Rocky Hill, CT

Sonora Quest Laboratories
Route Planning and Optimization Specialist in phoenix, AZ

Front Range Community College
Coordinator, Facilities in Westminster, CO

Front Range Community College
Analyst and Power BI Developer in Westminster, CO

FPWA
Digital Communications Manager in New York City, NY

The State of Connecticut, Department of Administrative Services (DAS), Bureau of Information Technology Solutions (BITS)
Manager of Edge Network (Information Technology Manager 2) in Hartford, CT

Virginia Economic Development Partnership
Human Resources Manager in Barhamsville, VA

Virginia Economic Development Partnership
Facilities Security Officer in Barhamsville, VA

California Community Colleges Chancellor's Office
Senior Personnel Specialist in Sacramento, CA

California Community Colleges Chancellor's Office
Student Housing Specialist COMMUNITY COLLEGE SPECIALIST in Sacramento, CA

Front Range Community College
Advisor - Bilingual in Longmont, Fort Collins, Westminster, CO

Front Range Community College
Advisor in Longmont, Fort Collins, Westminster, CO
Subscribe!
  • View Past Email Announcements
  • View Past Weekly E-Newsletters
    • HBCU CONNECT
    Follow Us!