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OCM System Engineer, Hybrid
Company: AbbVie
Location: Mettawa, IL
Employment Type: Full Time
Date Posted: 01/30/2026
Job Categories: Advertising/Marketing/Public Relations, Biotechnology and Pharmaceutical, Engineering, Finance/Economics, Information Technology, Sales, Science, Quality Control
Job Description
OCM System Engineer, Hybrid

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas immunology, oncology, neuroscience, and eye care and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us atwww.abbvie.com. Follow @abbvie onX,Facebook,Instagram,YouTube,LinkedInandTik Tok.


Job Description

Come to work each day with an inclusive and collaborative business technology team.AsanOCMSystem Engineerin AbbVieBusiness Technology Solutions (BTS),youllhave opportunities to contribute to the digital transformation of a leading biopharma company,helping to create solutions thatimpactpatients and their communities for the better.

Overview:
We are seeking a hands-on Salesforce Marketing Cloud Developer / Junior Architect to join our team. The ideal candidate will have strong practical experience implementing, customizing, andoptimizingsolutions using Salesforce Marketing Cloud, as well as awareness of new and upcoming features in the Salesforce ecosystem such asAgentforce, Agentforce Marketing, Data Cloud, and related roadmap initiatives.

Key Responsibilities:

  • Develop, configure, and support solutionsleveragingSalesforce Marketing Cloud (Specifically Journey Builder)
  • Work closely with stakeholders to understand marketing requirements and translate them into technical solutions
  • Implementand scaleourInternational CommercialOmni Channel Marketing solution
  • Implement andmaintaincomplex multi-channel campaigns, customer journeys, and audience segmentation
  • Integrate Salesforce Marketing Cloud with otherplatformsand products likeMulesoft, Data Lake (Palantir Foundry), Veeva CRM.
  • Participate in architectural decisions for marketing automation and data flows
  • Design, build, andoptimizeJourney designs, CustomAPI integrationsetc.
  • Stay updated on the Salesforce roadmap, with particular attention to Marketing Cloud,Agentforce, Data Cloud, and emerging features
  • Troubleshoot issues and ensureoptimalperformance and security ofour Marketing cloud solutions
  • Document technical solutions and provide training/support for marketing teams

Qualifications

Required:

  • Bachelors degree with 6 years of relevant experience, masters degree with 5 years, or PhD.
  • 4+ years of hands-on experience with Salesforce Marketing Cloud
  • Solid understanding ofJourney Builder,Marketing Cloud APIs
  • Knowledge ofbroaderCRMecosystem (Veeva CRM,Service Cloud,Mulesoft)
  • Knowledgeof new developments and upcoming features in Salesforce, particularly those related to Data Cloud andAgentforce
  • Experience with marketing automation best practices
  • Ability to design and architect solutions for integrations, data flows, and scalable campaigns
  • Excellent problem-solving, communication, and collaboration skills

Preferred:

  • Salesforce Marketing Cloud certification(s)
  • Experience with customer data platformsorcloud dataarchitecture
  • Exposure to AI-driven features and roadmap components within Salesforce products

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:

  • The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at thetimeof this posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographic location,andwemayultimatelypaymore or less than the posted range. This range may bemodifiedin thefuture.

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.

  • This job is eligible toparticipatein our short-term incentiveprograms.

Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.The amount and availability of anybonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employeeremainsin the Company's soleandabsolutediscretion unless and until paid andmay bemodifiedat the Companys sole and absolute discretion, consistent withapplicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visithttps://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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