Quick Job Search
Keywords:
Company Name:
Job Type:
Location:
Job Seeker Tools
• Latest Jobs
• Job Seeker Tools
• Your Saved Jobs
• Build Your Professional Profile
Members Get Hired!
HBCU CONNECT Member Senita Gill Hired by Intel at a Recent Hiring Event Hosted by HBCU CONNECT.
Similar Jobs
S & C Electric Company
Component Quality Technologist- Franklin, WI in Franklin, WI
Best Buy
Retail Sales Associate in Menomonee Falls, WI
WALGREENS
Beauty and Wellness Consultant in Mequon, WI
PetSmart
Retail Store Manager in Green Bay, WI
PetSmart
Retail Store Manager in Kenosha, WI
PetSmart
Retail Sales Associate Part Time in Oak Creek, WI
PetSmart
Pet Groomer Trainee in Eau Claire, WI
Featured Employers
Geek Squad Agent (Retail Store)
Company: Best Buy
Location: Appleton, WI
Employment Type: Full Time
Date Posted: 02/09/2026
Job Categories: Customer Service and Call Center, Retail/Wholesale
Job Description
Geek Squad Agent (Retail Store)
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.

What you'll do
  • Provide positive, timely service to customers during the check-in and checkout process
  • Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
  • Help customers set up new devices and provide advice on whether to repair or replace old devices
  • Monitor service queues and provide accurate status updates to customers
  • Maintain knowledge and skillsets through certified training courses
  • Clearly communicate and partner with fellow agents
Basic qualifications
  • 3 months of experience working in retail or customer service
  • Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
  • Passion for technology and desire to solve problems
  • Ability to adapt and learn new skills in a fast-paced industry
What's in it for you

We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:
  • Competitive pay
  • Generous employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being
About us

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.tm


Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Contact Information
Apply Now | Forward Job to a Friend | More Jobs From This Employer
Featured Jobs & Internships

University of Tennessee
Legal Consultant - IPS in Knoxville, Johnson City, Chattanooga, TN

Virginia Economic Development Partnership
Maintenance and Facilities Supervisor in Rocky Mount, , VA

U.S. Customs and Border Protection
U.S. Customs and Border Protection Career Expo 3/24 - 3/26 – San Antonio in Nationwide, DC

Danville Community College
Workforce Career Coach in Danville, VA

State of Connecticut, Executive Branch
Now Hiring: Correctional Substance Abuse Counselor Trainee - 260130-8441CO-001 - Apply by 2/25/26! in Enfield, CT

State of Connecticut Office of Health Strategy
Grants And Contracts Specialist in Hartford, CT

State of Connecticut - Dept. of Mental Health & Addiction Services
Nurse (Multiple Positions) - Apply by 3/9/26! in Bridgeport, CT, CT

State of Connecticut, Executive Branch
Occupational Therapist - Apply by 2/24/2026 in Hartford, CT

LEGO Group
Production Line Machine operator night shift - 6pm-6am in Richmond, Virginia, VA

LEGO Group
Production Line Machine Operator Day shift - 6am-6pm in Richmond, Virginia, VA

Contemporary American Theater Festival
Director of Marketing & Communications in Shepherdstown, WV

State of Connecticut
Transportation Engineer 3 (Construction Engineering) (40 Hour) in Rocky Hill, CT

Front Range Community College
Faculty, Emergency Medical Services (EMS) in Longmont, CO

National Cathedral School
Lower School Art in Washington, DC

National Cathedral School
Head of Communications in Washington, DC
Subscribe!
HBCU CONNECT
Follow Us!