Quick Job Search
Keywords:
Company Name:
Job Type:
Location:
Job Seeker Tools
• Latest Jobs
• Job Seeker Tools
• Your Saved Jobs
• Build Your Professional Profile
Members Get Hired!
HBCU CONNECT Member Senita Gill Hired by Intel at a Recent Hiring Event Hosted by HBCU CONNECT.
Similar Jobs
BJ's Wholesale Club
Deli Specialist in Garner, NC
PetSmart
Pet Groomer in Charlotte, NC
Truist Financial
Software Engineer IV in Charlotte, NC
GSK
ViiV Healthcare (GSK) Director, Patient Access and Affordability Programs in Durham, NC
Truist Financial
Investment Client Care Brokerage Services Representative in Charlotte, NC
Levi Strauss & Co.
Sales Stylist, Levi’s® Outlet Store, Concord Mills, Concord, NC in Concord, NC
Bank of America
Relationship Banker - Northlite Financial Center in Kannapolis, NC
Featured Employers
Services Experience Manager - Asheville NC
Company: Best Buy
Location: Asheville, NC
Employment Type: Full Time
Date Posted: 02/09/2026
Job Categories: Customer Service and Call Center, Retail/Wholesale, Sports and Recreation, Executive Management
Job Description
Services Experience Manager - Asheville NC
As the Retail Services Experience Manager, you'll oversee the day-to-day leadership duties related to Geek Squad services within your micro-market of local Best Buy stores. You'll ensure stores are staffed efficiently so employees can deliver excellent customer experiences. You'll drive customer and employee engagement strategies for computer and cellphone repair as well as car electronics installations. You'll also be responsible for driving employee development and performance management.

What you'll do
  • Manage the store's services business, overseeing repairs and car installations to maximize efficiency and provide excellent customer experiences
  • Provide work direction, ongoing training, career development and performance management to your Geek Squat Agents and supervisors across the micro-market
  • Analyze reporting and performance indicators, including customer satisfaction, turn time, productivity and revenue metrics to identify gaps and lead the team to improve results
  • Coach and develop leaders and Geek Squad Agents to meet or exceed their role expectations and support their career goals
  • Drive revenue and operating income growth by tailoring your leadership to each location's needs
Basic qualifications
  • 2 years of experience as a supervisor or manager in business, military or related fields
  • 2 years of experience in sales, customer service or consumer electronics repair
  • 1 year of experience managing and reviewing operational expenses and revenue
Preferred qualifications
  • Inventory control and/or technology repair experience
  • Multi-location retail experience
What's in it for you

We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:
  • Competitive pay
  • Generous employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being
About us

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.tm

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Contact Information
Apply Now | Forward Job to a Friend | More Jobs From This Employer
Featured Jobs & Internships

State of Connecticut, Executive Branch
Consumer Protection Gaming Investigator in Hartford, CT, CT

State of Connecticut, Executive Branch
Platform Automation Engineeer in Hartford, CT, CT

State of Connecticut, Executive Branch
Environmental Trainee (35 Hour) Target Class: Environmental Analyst 1 in Hartford, CT

State of Connecticut Department of Mental Health and Addiction Services
Clinical Social Worker (40 Hour) in New Haven, CT

State of Connecticut
Social Work Supervisor - Apply by Feb 20 in Middletown, CT

State of Connecticut - Department of Emergency Services and Public Protection
Qualified Craft Worker (HVACR) at the State of Connecticut - accepting applications through 2/17/26 in Meriden , CT

William and Flora Hewlett Foundation
Racial Justice Initiative Director - William + Flora Hewlett Foundation in Menlo Park, CA

State of Connecticut - Dept. of Mental Health & Addiction Services
Director Of Nursing 1 - Apply by 2/20/26! in New Haven, CT, CT

State of Connecticut
Maintainer in Danbury, CT

State of Connecticut
Executive Residence Attendant in Hartford, CT

Fairfax County Government
Director, Human Rights and Equity Programs in Fairfax, VA

State of Connecticut, Executive Branch
Supervising Clinician - Apply by 2/23/2026 in Bridgeport, CT

State of Connecticut
CVH Chief Operating Officer in Middletown, CT

State of Connecticut
Staff Attorney 2 in Hartford, CT

State of Connecticut
Supervising Clinician in New Haven, CT
Subscribe!
  • View Past Email Announcements
  • View Past Weekly E-Newsletters
    • HBCU CONNECT
    Follow Us!