Featured Member: Diahann Grady on HBCU CONNECT!

Q&A With Diahann Grady

Diahann Grady
n/a, n/a
Location: Spring Hill, FL United States
Joined: Apr 6th, 2009

About (request update)

Education (request update)

Bethune Cookman University class of 1992

Undergrad Major: Accounting

Experience

I currently work with n/a as n/a
I have years of experience working in the Customer Service and Call Center industry.

Temporary Census Enumerator | U.S. Census Bureau
From July 2020 to October 2025 • 5 year(s)
Visited citizens at their homes to conduct interviews and collect demographic data for 90 days. Met and surpassed weekly goals.

Customer Operations Associate | Franklin Templeton Investments
From December 2005 to December 2008 • 3 year(s)
Processed high volume account-related transactions daily including mutual fund accounts, redemptions, and account maintenance. Used resources to research and resolve inconsistencies within established time frames.

Associate | Franklin Templeton Investments
From January 2003 to November 2005 • 2 year(s)
Reviewed checks for completeness and accuracy, entered high volume monetary transactions. Called shareholders and third parties for clarification and resolution of discrepancies.

Client Services Associate | Franklin Templeton Investments
From October 2000 to December 2002 • 2 year(s)
Answered general mutual fund inquiries to existing and prospective shareholders in fast-paced call center environment. Processed purchases, redemptions, exchanges, and account maintenance requests.

My Groups

Invite Me To A Group

Guestbook Comments

more-->

Not a Member? Sign Up - It's FREE

You'll receive access to our Newsletter, Scholarships, HBCU Profiles, Jobs, Internships, Mentors, Member Profiles and more!

Upload Photo:

First Name:

Last Name:

Email:

Password:

Location:

College:

Major:

Graduating Class: