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Q&A With Leon Bowman

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Leon Bowman
Implementation Manager, Incident IQ
Location: Atlanta, GA United States
Joined: Jan 3rd, 2013

About (request update)

Experience

I currently work with Incident IQ as Implementation Manager
I have 9 years of experience working in the industry.

Implementation Manager | Incident IQ
From November 2024 to Current • 2 year(s)
Led end-to-end SaaS implementations for school districts, managed project scope, timelines, and stakeholder communication

Digital Customer Success Manager | Microsoft
From April 2024 to September 2024 • 0 year(s)
Managed 50+ enterprise accounts supporting secure cloud adoption and operational productivity initiatives

Project Implementation Manager | HHAexchange
From July 2022 to April 2024 • 2 year(s)
Managed 30+ enterprise accounts overseeing complex implementations impacting billing, claims processing, and financial reporting workflows

Customer Success Manager | OneTrust
From November 2019 to June 2022 • 3 year(s)
Managed 60+ enterprise accounts while tracking Net Promoter Scores (NPS) across the customer lifecycle

Senior Implementation Specialist | Cubex
From November 2018 to November 2019 • 1 year(s)
Led implementation of CUBEX hardware and software for healthcare facilities, traveling nationwide

Senior Client Implementation Manager | Athenahealth
From August 2017 to November 2018 • 1 year(s)
Directed enterprise EMR implementations impacting revenue cycle management, billing operations, and financial reporting

Claims Team Lead | Zurich Insurance
From June 2014 to August 2017 • 3 year(s)
Analyzed commercial insurance policies and financial liability exposure to determine risk and cost impact

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