Featured Member: Jessica Battle on HBCU CONNECT!

Q&A With Jessica Battle

Jessica Battle
Credit and Collections Analyst, Staples Shared Services
Location: Smoaks, SC United States
Joined: Nov 8th, 2017

About (request update)

Education (request update)

North Carolina A&T State University class of 2007

Undergrad Major: Psychology

Experience

I currently work with Staples Shared Services as Credit and Collections Analyst
I have years of experience working in the Finance/Economics industry.

Credit and Collections Analyst | Staples Shared Services Center
From January 2014 to Current • 12 year(s)
Work to minimize account balances over 90 days past due for supplier accounts and respond to billing and collections related questions from internal and external customers.

Senior Customer Service Representative | Verizon Wireless
From February 2009 to January 2014 • 5 year(s)
Efficiently handled numerous customer calls per day regarding wireless billing issues and technical support for wireless devices while exceeding company performance goals.

Service Coordinator | Richland/Lexington Disabilities & Special Needs Board
From August 2008 to November 2008 • 0 year(s)
Worked directly with families and care givers of children with special needs to determine DDSN eligibility and develop plans of support.

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