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Q&A With Bethuel Kiiru

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Bethuel Kiiru
Customer Service Representative, Holland America Line
Location: Burien, WA United States
Joined: Dec 24th, 2017
About   (request update)
Education   (request update)
- College Not Listed - class of 2008
Undergrad Major: Business Information Systems
Experience
I currently work with Holland America Line as Customer Service Representative
I have years of experience working in the Administrative and Support Services industry.
Customer Service Representative | Holland American Line
From January 2015 to June 2017 • 2 year(s)
 Assisted clients with travel arrangements and cruise ship scheduling, processed credit card payments, and handled up to 45 inbound calls per day while maintaining 90% customer satisfaction rating.
Customer Service Representative | Xerox Inc.
From March 2010 to September 2014 • 4 year(s)
 Received customer calls for account status checks, troubleshot technical problems including upgrades and password resets, and upsold cell phone products while performing high volume data entry.
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