Featured Member: Abeni Gregory on HBCU CONNECT!

Connect with Abeni

• Email Me or Poke Me
• Interview Me
• Send Group Invite
• Add To Favorites
• Block This Member
• Send Friend Request

Uploads

Upload Content | Show More

Connections

more-->

Recent Visitors

more-->

More Members

more-->

Q&A With Abeni Gregory

(interview me)

Abeni Gregory
Servicing Customer Service Representative, Home Point Financial Corporation
Location: Dallas, TX United States
Joined: Nov 4th, 2018

About (request update)

Current Whereabouts:

Reading, traveling, learning about new cultures

Life & Professional Aspirations:

To become a guidance counselor to assist high school students in learning all about the various opportunities around them outside of what they see on a daily basis.

Education (request update)

Claflin University class of 2011

Undergrad Major: Business Administration

Campus Organization:

Delta Sigma Theta

High School: Jennings Senior High School in Jennings, MO class of 2007

Experience

I currently work with Home Point Financial Corporation as Servicing Customer Service Representative
I have 6 years of experience working in the Customer Service and Call Center industry.

Servicing Customer Service Representative | Home Point Financial
From April 2018 to Current • 8 year(s)
Makes collection calls on mortgage accounts up to 30 days delinquent and ensures compliance with debt collection regulations.

Contact Center Associate | CoreLogic
From September 2017 to April 2018 • 1 year(s)
Assisted homeowners with property tax issues and researched problems using taxing authority websites.

Customer Service Representative | Bayview Loan Servicing
From November 2016 to June 2017 • 1 year(s)
Made collection calls on delinquent mortgage accounts and reviewed workout plans with customers while ensuring regulatory compliance.

Senior Customer Service Professional | Real Time Resolutions
From April 2013 to June 2016 • 3 year(s)
Made collection calls on delinquent auto, credit card and student loan accounts and analyzed credit reports to make recommendations.

Center Sales Associate | ACE Cash Express
From October 2012 to February 2013 • 1 year(s)
Processed payday and title loans, verified checks and customer information, and sold auto insurance policies.

Assistant Manager | Save-A-Lot Food Stores, Inc
From June 2011 to May 2012 • 1 year(s)
Supervised cashiers and floor associates, handled opening/closing duties, and ordered grocery items.

Retail Management Intern | Save-A-Lot Food Stores, Inc
From June 2010 to August 2010 • 0 year(s)
Researched productivity improvements, supervised associates, and received cross-functional training in multiple departments.

Store Management Intern | American Eagle Outfitters Inc
From June 2009 to January 2010 • 1 year(s)
Researched store conversion plans, received training in product placement, and conducted associate performance reviews.

My Groups

Invite Me To A Group

Guestbook Comments