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Q&A With DANASIA KENDRICKS

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DANASIA KENDRICKS
CUSTOMER SERVICE REP, ARS
Location: HOUSTON, TX United States
Joined: Mar 27th, 2024
About   (request update)
Education   (request update)
Texas Southern University class of 2026
Undergrad Major: Social Work
Experience
I currently work with ARS as CUSTOMER SERVICE REP
I have years of experience working in the Telecommunications industry.
Call center rep | ARS Rescue Rooter
From January 2024 to Current • 2 year(s)
 Answered incoming calls from customers, assisted with product inquiries and billing questions, and resolved customer complaints promptly.
Call center rep | Active Telesource
From June 2022 to January 2024 • 2 year(s)
 Managed large amounts of inbound and outbound calls, signed customers up for energy plans, and identified customer needs to provide solutions.
Call center rep | Texas Children's Hospital
From June 2021 to June 2022 • 1 year(s)
 Scheduled specialty appointments for patients, followed communication scripts, and managed large amounts of inbound and outbound calls.
Direct Care Worker | South Mississippi Regional Center
From October 2019 to June 2021 • 2 year(s)
 Assisted clients with activities of daily living, provided compassionate care, and monitored patients' daily life conditions while managing medications.
Daycare Teacher | Applegate Academy
From October 2019 to June 2021 • 2 year(s)
 Maintained contact with children's parents, organized activities and developed curriculum, and ensured children had good hygiene and safety.
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