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Q&A With Kimberly Mahone

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Kimberly Mahone
Certified Nursing Assistant, The Nichols Center

Location: Jackson , MS
Joined: Jun 3rd, 2025
About   (request update)
Motivated and compassionate professional with over four years of combined experience in healthcare and remote customer support. I’ve worked as a CNA, patient care assistant, and remote advisor for Apple, building strong skills in communication, multitasking, and service. I’m currently pursuing a degree in Elementary Education at Jackson State University, with a goal of becoming a K–3 teacher who inspires and uplifts young learners.
Education   (request update)
Jackson State University class of 2026
Undergrad Major: Elementary Education
Experience
I currently work with The Nichols Center as Certified Nursing Assistant
I have years of experience working in the Teaching / K-12 Education industry.
Certified Nursing Assistant | The Nichols Center
From February 2025 to Current • 1 year(s)
Provide compassionate support with daily living activities, monitor and chart patient vitals, and collect lab specimens with strict documentation adherence.
Patient Care Assistant | Mississippi Baptist Medical Center
From January 2024 to February 2025 • 1 year(s)
Assisted in patient care activities across various units, conducted rounds and recorded patient data, and coordinated with staff for shift changes.
Remote Customer Support Advisor | Apple Inc.
From September 2020 to December 2023 • 3 year(s)
Delivered high-level remote customer service and tech support, maintained 95%+ customer satisfaction rating, and scheduled appointments while managing high-volume workload independently.
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Tagged by Ralph White on 06/04/2025  
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