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Q&A With Rhonda Myles

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Rhonda Myles
Medical Assisting Externship, Prime Care Medical Center
Location: Charlotte, NC United States
Joined: Aug 26th, 2025
About   (request update)
Education   (request update)
North Carolina Central University class of 2029
Undergrad Major: Health Administration
N/A class of 2029
Grad Major: Health Administration
Experience
I currently work with Prime Care Medical Center as Medical Assisting Externship
I have years of experience working in the industry.
Medical Assisting Externship | Prime Care Medical Center
From March 2023 to April 2023 • 0 year(s)
 Collaborated with RNs to perform patient intake, vitals, and EMR documentation. Supported front desk operations and room prep/cleaning.
Mortgage Closer | HomePoint Financial
From March 2021 to June 2021 • 0 year(s)
 Finalized mortgage loan documentation and ensured compliance with federal and institutional guidelines. Communicated with internal and external parties to meet closing timelines and resolve outstanding issues.
Customer Service Team Leader | TTEC
From April 2020 to March 2021 • 1 year(s)
 Managed daily operations for a team of representatives, tracked performance metrics, and provided coaching. Ensured adherence to quality standards and addressed escalated customer concerns.
Various Roles | AmerisourceBergen (Lash Group)
From August 2011 to November 2019 • 8 year(s)
 Evaluated voice and non-voice interactions to ensure adherence to company and regulatory standards. Reported and reconciled adverse events, conducted case audits, and led internal calibration sessions.
Senior Customer Service Representative | Key Benefit Administrators
From October 2008 to August 2011 • 3 year(s)
 Verified insurance benefits and resolved member and provider inquiries. Provided education on coverage, billing, and claims processes.
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Tagged by Ralph White on 03/16/2026  
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