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Q&A With Jordan Holmes

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Jordan Holmes
customer Success Manager, Yelp, Inc
Location: Altamonte Springs, FL United States
Joined: Sep 18th, 2025
About   (request update)
Education   (request update)
Morgan State University class of 2019
Undergrad Major: Business Communications
Full Sail University class of 0
Grad Major: Marketing
Experience
I currently work with Yelp, Inc as customer Success Manager
I have years of experience working in the Advertising/Marketing/Public Relations industry.
Customer Success Manager | Yelp
From March 2025 to Current • 1 year(s)
 Collaborates with marketing teams to enhance product value and uses Salesforce to provide customer feedback to clients.
Account Manager | ADP
From September 2023 to February 2025 • 2 year(s)
 Utilized product expertise to assist clients and built strong client relationships while analyzing consumer behavior data.
Career Service Manager | Ultimate Medical Academy
From January 2023 to August 2023 • 0 year(s)
 Enhanced team performance using CRM tools and increased student enrollment by 7% through coaching and development sessions.
Operations Manager | Amazon
From March 2020 to December 2022 • 2 year(s)
 Led teams of Area Managers and developed operational strategies while analyzing site performance and risk metrics.
Account Manager | Target Corporation
From October 2016 to February 2020 • 4 year(s)
 Managed vendor relationships and drove 12% sales increase through promotional planning and merchandising strategies.
Account Manager | AT&T
From August 2015 to September 2016 • 1 year(s)
 Set expectations and analyzed results using CRM tools while driving team productivity for interviews and job placements.
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