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Q&A With Naliyah Batts

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Naliyah Batts
Patient Service Assistance, OhioHealth
Location: 400 E Main st , KY United States
Joined: Jun 8th, 2026
About   (request update)
Education   (request update)
Kentucky State University class of 2027
Undergrad Major: Nursing
Campus Organization:
Alpha Kappa Alpha
Experience
I currently work with OhioHealth as Patient Service Assistance
I have 2 years of experience working in the Healthcare, Other industry.
Patient Service Assistance | OhioHealth
From June 2024 to August 2025 • 1 year(s)
 Provide support to patients and healthcare teams by ensuring a positive and efficient healthcare experience. Responsibilities include greeting patients, scheduling appointments, verifying insurance information, maintaining accurate records, answering phone calls, and assisting with patient inquiries. Coordinate communication between patients, nurses, physicians, and other healthcare staff while maintaining confidentiality and compliance with healthcare regulations. Utilize strong customer service, organizational, and communication skills to create a welcoming environment and support the delivery of high-quality patient care.
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