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Eltam kumar
Team Lead, Google
Location: HYDERABAD, India
Joined: Sep 23rd, 2026

About (request update)

Accomplished IT Infrastructure professional with 8 years of expertise in Windows administration, cloud computing, device
management, and global service desk operations. Proven leadership in technical team management, incident escalation, and
workforce optimization, including 2 years as Team Lead. Proficient in ServiceNow, Active Directory, SCCM, Citrix, Microsoft Intune,
and workforce analytics. Adept at developing dashboards and automation wo

Education (request update)

Other College... class of 2016

Undergrad Major: Telecommunications

Other College... class of 0

Grad Major:

Experience

I currently work with Google as Team Lead
I have 1 years of experience working in the Other industry.

Team Lead | Google
From September 2025 to September 2026 • 1 year(s)
Directed a 120-member cross-functional AVSD and EMT team to ensure seamless operations, SLA compliance, and equipment maintenance across AV and EMT infrastructure. Oversee device provisioning, configurations, and escalations via Google Admin Console for internal platforms (GUTS, SpeakEasy, DAShe, Sovereign) achieving >99% operational uptime. Championed Agile practices including daily stand-ups and performance tracking, improving cross-team productivity by 20�30%. Collaborated with engineering for bug tracking and process automation and built automated dashboards that improved operational quality by 15�25%. Conducted strategic business reviews with leadership, utilizing data insights to drive resource optimization and equipment reliability.

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