Featured Member: Brinita Archie on HBCU CONNECT!

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Brinita Archie
Customer Service Representative, Alorica
Location: huntsville, AL United States
Joined: Oct 4th, 2026

About (request update)

I am a dedicated professional with a strong interest in education, health, wellness, and helping others. I hold an Associate degree in Medical Billing and Coding and am currently completing my Bachelor’s degree in General Studies with coursework in psychology, health, and human development. My strengths include communication, organization, research, problem-solving, and attention to detail. In addition to my academic pursuits, I have professional

Education (request update)

Oakwood University class of 2027

Undergrad Major: General Studies

Oakwood University class of 2029

Grad Major: Public Health

Experience

I currently work with Alorica as Customer Service Representative
I have years of experience working in the industry.

Customer Service Representative | Alorica
From May 2020 to January 2021 • 1 year(s)
Answered inbound calls and assisted Operation Managers on outbound calls. Assisted Training Managers with new hire training courses and worked on 2 private contracts.

Childcare Provider | Church of the Nativity
From November 2019 to January 2021 • 2 year(s)
Provided childcare and Sunday school lessons to children, including diaper changes and toileting assistance for toddlers.

Leasing Consultant | Waypoint
From February 2019 to November 2019 • 0 year(s)
Screened prospective tenants, conducted property tours, completed lease applications, and liaised with tenants to address complaints and concerns.

Personalized Living Assistant/Front Desk Associate | Brookdale Jones Farm
From June 2017 to October 2018 • 1 year(s)
Assisted residents with daily living activities including bathing, dressing, and grooming, and maintained residents' records in accordance with company policies.

Sales Associate/Assistant Manager | rue21
From February 2017 to May 2017 • 0 year(s)
Greeted and assisted shoppers, managed shrink control, and helped the store manager with budgeting, training new associates, and resolving customer issues.

Seasonal Sales Associate | Victoria's Secret
From September 2016 to January 2017 • 1 year(s)
Shared product knowledge with customers, maintained merchandising standards, and designed displays to make the store experience interactive and engaging.

Server | Cracker Barrel
From February 2016 to September 2016 • 0 year(s)
Took orders, served food and beverages, and attended to guest needs while collaborating with other servers and kitchen staff.

Front Desk Associate/Front Desk Associate Trainer | Gold's Gym
From August 2015 to February 2016 • 1 year(s)
Operated the front desk, answered and forwarded calls, signed up new members, and trained new workers.

Crew Member | McDonalds
From June 2015 to August 2015 • 0 year(s)
Prepared food orders accurately and within time limits, stocked prep foods, and sanitized workstations.

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