Featured Member: Charia A. Robertson on HBCU CONNECT!

Connect with Charia

• Email Me or Poke Me
• Interview Me
• Send Group Invite
• Add To Favorites
• Block This Member
• Send Friend Request

Uploads

Upload Content | Show More

Connections

more-->

Recent Visitors

more-->

Q&A With Charia A. Robertson

(interview me)

Charia A. Robertson
Customer Service Representative II, Vangent, Inc.
Location: Richmond, VA United States
Joined: Nov 19th, 2002

About (request update)

Current Whereabouts:

Currently I reside in Richmond, VA.

Education (request update)

Norfolk State University class of 2006

Undergrad Major: Computer Systems Analysis

Claim To Fame:

During my college career I would like to be a student well known for a good peosonality and intelligence. After my college career I plan to become a very sucessful Computer Analyst or maybe start my own corporation and become a CEO.

Most Memorable Moment:

So far, my most memorable college moment was our homecoming week,especially the concert and game.

Experience

I currently work with Vangent, Inc. as Customer Service Representative II
I have 5 years of experience working in the Customer Service and Call Center industry.

Customer Service Representative II | Vangent, Inc.
From April 2007 to Current • 19 year(s)
Provide excellent customer service to providers and junior representatives by researching policies and handling inquiries. Interact with systems to ensure claims are paid or denied based on policy terms.

Customer Service Representative II | Vangent, Inc.
From February 2007 to March 2007 • 0 year(s)
Maintain strict confidentiality of customer information by adhering to the Privacy Act. Provide full service to United States Veterans, their dependants or junior representatives.

Customer Service Representative I | Vangent, Inc.
From September 2006 to February 2007 • 1 year(s)
Receive inbound telephone calls from United States Veterans or their dependants. Provide full service by applying knowledge of policies and handling inquiries.

Program Support Technician | Virginia Department of Health
From June 2004 to January 2006 • 2 year(s)
Cooperate with team members to resolve customer issues and process birth certificates. Interpret information to determine when additional documentation is required.

Customer Service Provider | Ben Franklin Crafts and Frames
From September 2000 to August 2004 • 4 year(s)
Assist customers with locating correct products to satisfy their needs. Supervise front end and train new employees.

My Groups

Invite Me To A Group

Guestbook Comments

	wuz up ma hi u and shit but just stop by to show some badnewz luv..so dont be shy and returned da favor wheneva...holla Tagged by Antonio Carter on 11/28/2005

	3 Virginians & 1 New Yorker, all NSU/HBCU students, all musicologists. Thanks for showing a sincere sense of support. I, as well as J-Rod, Tone, & Bran, encourage you to spread the word and to "experience life on the level of 14." Jynx Tagged by LOT14 newERAnewSOUNDnewSCHOOL on 11/11/2005

	yo friend is hard to get in contact with Tagged by Kyle J. Watkins on 02/25/2003

more-->