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Q&A With Melissa A. Johnson

(interview me)
Melissa A. Johnson
Order Management Specialist, Optima Service Solutions
Location: Atlanta, GA United States
Joined: Jun 12th, 2006
About   (request update)
Self-motivated problem solver with proven leadership and collaborative abilities including experience in healthcare. Enthusiastic and able to achieve rapport with prospects easily. Five years of study and research in Biology and Chemistry. Business/ Medical Administrative Competencies: Customer service, Marketing, and Communications. Other Competencies: Counseling, Listening, Goal setting, Time Management, Team Leadership.

My Interview Question
What are your goals?
Current Whereabouts:
Atlanta, GA
Life & Professional Aspirations:
I am seeking a customer service/administrative position in a healthcare setting with a strong stable company. I am a self-motivated problem solver with proven leadership and collaborative abilities. Enthusiastic and able to achieve rapport with prospects easily.
Education   (request update)
Dillard University class of 2006
Undergrad Major: Biology
Claim To Fame:
I'm gonna be a star! Seen on all the HOT mags. Bigger than Buffy, and Ketoy.
Most Memorable Moment:
The SuperBowl parties my freshman year
High School: Sam Houston in San Antonio, TX class of 2001
 
Activities & Accomplishments:
Cheerleading Color Gaurd Track Softball
Best Memories:
Pep Rallys and assembles
Experience
I currently work with Optima Service Solutions as Order Management Specialist
I have 4 years of experience working in the Science industry.
Order Management Specialist | Optima Service Solutions
From January 2008 to December 2008 • 0 year(s)
 Processed 100+ calls per day for appliance deliveries and installations, provided customer service and technical support to store associates and technicians.
Medical Service Assistant | Affiliated Computer Services
From January 2007 to December 2008 • 1 year(s)
 Handled 200+ calls per day in call center, maintained Texas Medicaid patient profiles and insurance claims while adhering to HIPAA guidelines.
Receptionist | Intravenous Drug Company
From January 2006 to December 2007 • 1 year(s)
 Filed patient information and company documents, processed new patient information, answered multi-line phone system.
Customer Service Representative | Tran Dot Com
From January 2006 to December 2007 • 1 year(s)
 Assisted clients with loan process, performed loan checklists and verification tasks, met daily and monthly quotas.
Customer Service Representative | Verizon Wireless
From January 2006 to December 2007 • 1 year(s)
 Accepted 50+ incoming calls per day from technicians, assisted with troubleshooting and processed trouble tickets.
Administrative Assistant | Dillard University
From January 2005 to December 2006 • 1 year(s)
 Assisted Athletic Department with daily duties, managed director's schedule, fielded phone calls and helped with athletic events.
Pharmacy Cashier/Tech in Training | Walgreen's Pharmacy
From January 2004 to December 2005 • 1 year(s)
 Received new patient services, filled prescriptions, filed insurance claims, provided customer service to in-store and drive-thru customers.
Receptionist | Bohn Ford
From January 2004 to December 2005 • 1 year(s)
 Greeted customers, answered multi-line switchboard, filed documents and issued temporary tags.
My Groups
Kings Of Flow
Guestbook Comments
The Recession is no Joke-Im Tired of Being Broke! Aren't You? I am 23 about to be Recession-Free. Learn more here www.wix.com/kidurham/23recessionfree
Tagged by KiSheyna Durham on 08/07/2009  
sister, sister please.
Tagged by LaMont Clayton on 06/16/2008  
Hey wuz up. We never spoke much at school but I just wanted to wish my fellow alumna the best in all of your future endeavors.
Tagged by Jevette Elizabeth Polycarpe on 07/09/2006  
wellcome... u r sexy http://sie1976.hi5.com
Tagged by SIE aka george simons on 06/18/2006  
wuts hapnin lil mama jus showin some love holla at me
Tagged by Brandon Middleton on 06/14/2006  
Hi Sis, Hope Your day is well, wanted 2 leave a cordial msg. wishing U the best n all Your Hopes, Dreams & Goals that is God speaking n2 Your heart 4 Your own Greatness. Blessings, sincerely Rattla Alum
Tagged by WILLIAM W. HEMMANS III on 06/13/2006  
All are welcome to leave sweet messages
Tagged by Melissa A. Johnson on 06/13/2006  
Showing some BULLDOG Luv.......... Holla
Tagged by Desmond Cato on 06/13/2006  
What's up love. Just wanted to say hello. You've just proved my home boys point, everythings better in Texas.
Tagged by Jeremy Howard on 06/12/2006  
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