Featured Member: Gladys Sykes on HBCU CONNECT!

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Q&A With Gladys Sykes

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Gladys Sykes
Administrative Assistant, Parkland Hospital & Health Services
Location: Dallas, TX United States
Joined: Jul 10th, 2006

About (request update)

I have never given up I had some mean teens and twenties I was 37 before I earned my Associates after 5 attempts I have completed my BS in Bus Mgmt and I am enrolled in a Masters program.. Raised 2 beautiful kids. I am from the midwest with sound morals and scruples.

My Interview Question

Suggestions on Job Hunt

Current Whereabouts:

I served as a Board member for the City of McKinney's Board of Commissioners for the McKinney Housing Authority I also serve as the President of the MHA Residents Council I sing in the church choir SMBC I will complete my Bachelors in the spring I am about 30 hours out I hold an Assoc in Liberal Arts. I am currently going to 2 schools and looking for a job! I assist my friend with Event Planning and Leadership Conferences

Life & Professional Aspirations:

I plan to be an HR Manager then Director I would really love to open a school or career guidance center. After working in HR I see many young people who have degrees but do not know what direction to take or a Adult daycare center as many people are moving their parents in with them and they need assistance with them during the day.

Education (request update)

University of Phoenix class of 2011

Undergrad Major: Management

Most Memorable Moment:

stomp downs Emporia State Q's vs Kappas

High School: Sumner High School in Kansas City, KS class of 1977

Activities & Accomplishments:

Yearbook, Drill Team, Choir, Trach

Best Memories:

the last days Senior Week!!!

Experience

I currently work with Parkland Hospital & Health Services as Administrative Assistant
I have 10 years of experience working in the Administrative and Support Services industry.

Administrative Assistant Health Information Management | Parkland Health & Hospital Services
From March 2012 to Current • 14 year(s)
Support Director of Coding Operations, 3 Asst Directors and 5 managers, maintain calendars and payroll for fifty two staff members, process new hires and conduct interviews.

Recruitment Assistant Workforce Planning & Recruitment | Parkland Health & Hospital Services
From June 2010 to March 2012 • 2 year(s)
Support 5 Recruiters process New Hire paperwork, reference checks, background checks, I-9 completion, ensure process improvement.

Substitute Teacher K-12 | McKinney ISD
From February 2008 to June 2010 • 2 year(s)
Follow instructions for absent teachers checking assignments for completeness, assisting students when questions arise.

Clerical Assistant | Collin County Government
From September 2008 to April 2010 • 2 year(s)
Assist various departments with clerical duties including records management, mail room operations, data entry, call center customer service and special projects.

Customer Service Associate Call Center | BLOCKBUSTER ONLINE-TOTAL ACCESS
From March 2007 to January 2008 • 1 year(s)
Resolve over 100 customer calls daily regarding DVD by mail program issues including billing, shipping or technical issues.

Human Resources Coordinator | COMMUNITY SPECIALTY HOSPITAL
From July 2006 to January 2007 • 1 year(s)
Conduct New Hire orientation biweekly including completing background checks, drug screenings and verifying current licenses and certifications.

Senior Human Resources Representative | TEXAS HEALTH RESOURCES
From September 2001 to May 2006 • 5 year(s)
Coordinated and delivered Human Resources services to over 600 internal and external customers including benefits enrollment, uploading new hire information into PeopleSoft database.

Office Specialist | UNIVERSITY OF KANSAS MEDICAL CENTER
From June 1980 to July 1999 • 19 year(s)
Various positions including Office Specialist for Student Health Services, Unit Secretary for Nursing Services, Purchasing Clerk, and Secretary roles.

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