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Antoinette Werts
Customer Success Specialist , Syneos Health
Location: Bensalem, PA United States
Joined: Sep 17th, 2007

About (request update)

Education (request update)

- College Not Listed - class of 2013

Undergrad Major: General Studies

Experience

I currently work with Syneos Health as Customer Success Specialist
I have years of experience working in the Biotechnology and Pharmaceutical industry.

Customer Experience Specialist | Syneos Health â Emergent Biosolutions
From April 2022 to Current • 4 year(s)
Resolved customer issues related to online purchases, deliveries and billing while maintaining extensive product knowledge and key performance indicators.

Vaccine Inside Sales Specialist | Syneos Health â Seqirus
From August 2021 to April 2022 • 1 year(s)
Executed strategic plans to grow assigned accounts, managed over 3,000 accounts and 50 customer calls daily while maintaining relationships and prospecting for new business.

Neurology Inside Sales Specialist | Syneos Health - Eisai
From May 2021 to August 2021 • 0 year(s)
Collaborated with team to advance skills in preparation for product launch, completed extensive product knowledge training and achieved 90% or higher on disease state assessments.

Respiratory Inside Sales Specialist | Syneos Health - GSK Pharmaceuticals
From October 2020 to May 2021 • 1 year(s)
Generated revenue by liaising between doctors and companies, implemented marketing strategies and successfully established relationships with 950 accounts within seven months.

B2B Sales Specialist | Dentalplans.com
From January 2018 to December 2019 • 1 year(s)
Made minimum 1,200 outbound calls monthly, maintained customer relationships while prospecting for new business and actively serviced dental office accounts.

Vaccines Inside Sales Specialist | GSK
From September 2016 to January 2018 • 2 year(s)
Managed over 40 customer calls per day, engaged with physicians and clinic managers promoting vaccine products through inbound and outbound presentations.

Small Business Consultant | Comcast Business
From October 2015 to September 2016 • 1 year(s)
Met and exceeded sales quotas by generating sales from inbound calls, managed customer relationships from initial call through close.

Sales Lead | T-mobile
From October 2012 to March 2016 • 4 year(s)
Responsible for selling products and services, exceeded sales targets by 55% per annum and monitored sales staff performance to maximize revenue.

Shift Supervisor | Rite Aid Pharmacy
From May 2010 to October 2012 • 2 year(s)
Managed the store in absence of management, set objectives and maintained schedules while creating a culture of continuous improvement.

Sales Support/Cashier | Banana Republic
From November 2008 to August 2009 • 1 year(s)
Operated POS cash register handling 100-150 daily transactions, supported company initiatives and worked as store Brand Ambassador.

Pharmacy Technician Intern | Delaware County Memorial Hospital
From April 2007 to October 2007 • 0 year(s)
Helped with inventory processes, filled prescriptions by retrieving and counting pharmaceutical drugs while verifying medicine correctness.

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