Featured Member: Doreen Gilmore on HBCU CONNECT!

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Q&A With Doreen Gilmore

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Doreen Gilmore
Warranty & Service Manager, Company
Location: unknown, MI United States
Joined: Jul 12th, 2008

About (request update)

I will move heaven & earth to help my family & friends

My Interview Question

Tell me more about you & what you like to do?

Current Whereabouts:

Making money for me & my childrens future.

Life & Professional Aspirations:

To be Happy

Website:

http://www.paypaboi.com

Education (request update)

High School: Mumford in Detroit, MI class of 1985

Experience

I currently work with Company as Warranty & Service Manager
I have 15 years of experience working in the Customer Service and Call Center industry.

Warranty & Service Manager | L-3 Communication/EOTech
From January 2007 to Current • 19 year(s)
Provide overall direction and coordination of customer service functions, manage warranty programs, resolve customer complaints, and lead customer service teams.

Internal Account Manager | DTD Marketing
From January 1999 to January 2007 • 8 year(s)
Provide product/service information via telephone and Internet, manage existing accounts, participate in marketing campaigns, and maintain relationships with automotive industry clients.

Account Executive Assistant | HA-LO Creative Concepts in Marketing
From January 1996 to January 1999 • 3 year(s)
Assist with sales and service to major corporate accounts, coordinate promotional products for marketing events, and manage inventory programs.

Customer Service Representative | HA-LO Creative Concepts in Marketing
From January 1995 to January 1996 • 1 year(s)
Resolve customer problems with direct orders, process telephone orders accurately while meeting deadlines, and ensure service level agreements are met.

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