Featured Member: Lori Rouser on HBCU CONNECT!

Q&A With Lori Rouser

Lori Rouser
Customer Account Executive, Comcast
Location: Ridgeland, MS United States
Joined: Nov 7th, 2009

About (request update)

My Interview Question

What makes you qualified for the position you are applying for?

Education (request update)

Alcorn State University class of 2003

Undergrad Major: Business Administration

High School: Madison Central in Madison, MS class of 1998

Experience

I currently work with Comcast as Customer Account Executive
I have 2 years of experience working in the Telecommunications industry.

Customer Account Executive | Comcast ASC
From June 2008 to Current • 18 year(s)
Identify and resolve customer inquiries about internet and telephony issues, assist customers in selecting appropriate service levels, and prepare work orders for maintenance.

Accounts Payable Clerk | Xfone USA, Inc.
From December 2005 to March 2008 • 3 year(s)
Handled vendor inquiries and reconciled statements, received and posted payments to customer accounts, and answered multi-line phone.

Clinical Reviewer/ CSR | Health Information Designs
From September 2004 to December 2005 • 1 year(s)
Reviewed medical claims for MS Division of Medicaid payment guidelines, provided information to physicians and pharmacies regarding claim status, and responded to general questions from Medicaid recipients.

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