Featured Member: Sommer Brown on HBCU CONNECT!

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Q&A With Sommer Brown

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Sommer Brown
Location: Pearland , TX United States
Joined: Jul 9th, 2010

About (request update)

My Interview Question

What HBCU did you attend?

Education (request update)

Texas Southern University class of 2010

Undergrad Major: Business Administration

Experience

I currently work with United Healthcare as
I have 10 years of experience working in the Administrative and Support Services industry.

Customer Service Professional | United Healthcare Ins. Group
From November 2009 to Current • 17 year(s)
Receive incoming calls from medical providers and insurance members for 6 different health plans, quote benefits, review claims, and assist with appeals and grievances.

Substitute Teacher | Humble ISD
From January 2009 to November 2009 • 0 year(s)
Act as teacher in place of absent instructor for all grade levels, provide safety and instruction to students, enforce district guidelines.

Customer Service Clerk | Houston Police Department
From October 2008 to November 2008 • 0 year(s)
Returned telephone calls to crime victims, investigated crimes over the phone, gathered property descriptions and created police reports.

Customer Service Representative for Appointments | Kelsey-Seybold Clinic
From July 2005 to May 2007 • 2 year(s)
Answered incoming calls from patients scheduling appointments, verified patient information, and provided information for over 200 physicians at 12 locations.

Records Imaging Clerk | Harris County District Clerks Office
From June 2004 to June 2005 • 1 year(s)
Imaged and scanned over 2,000 pages of Civil Court documents daily, verified work of coworkers, and trained new employees.

Return Rental Agent | Alamo National Car Rental
From June 2004 to August 2004 • 0 year(s)
Greeted customers returning rental cars, provided receipts and customer service, arranged parking lot and inventoried vehicles.

Sales Associate | Old Navy Clothing Co.
From November 2003 to January 2004 • 1 year(s)
Greeted customers, managed fitting rooms, arranged displays, and provided credit accounts and store information.

Return Rental Agent | Alamo National Car Rental
From August 2002 to January 2003 • 1 year(s)
Greeted customers returning rental cars, provided receipts and customer service, arranged parking lot and inventoried vehicles.

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