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Thomas Rafferty
Member Services, Harvard Pilgrim
Location: Dartmouth, MA United States
Joined: May 4th, 2012

About (request update)

Education (request update)

University of Mass at Dartmouth class of 2010

Undergrad Major:

Experience

I currently work with Harvard Pilgrim as Member Services
I have 4 years of experience working in the Teaching / K-12 Education industry.

Member Services Representative | Harvard Pilgrim Health Care
From January 2012 to Current • 14 year(s)
Educate members on insurance benefits and eligibility, deliver customer service by providing effective resolution of customer inquiries.

Substitute Teacher | Town of Dartmouth
From September 2008 to June 2011 • 3 year(s)
Presented educational material using various teaching strategies, implemented lesson plans while fostering safe learning environment.

Teacher's Assistant | Town of Dartmouth
From September 2008 to June 2011 • 3 year(s)
Executed teaching strategies for students with learning disabilities, implemented behavior plans and IEPs, coordinated with faculty in team meetings.

Research Assistant | University of Massachusetts Dartmouth
From September 2008 to May 2010 • 2 year(s)
Worked with senior researchers on collecting and interpreting data, performed administrative support including data entry and student services.

Career Resource Center Intern | Bristol Community College
From September 2008 to May 2009 • 1 year(s)
Conducted workshops on resume writing and career planning, advised students with course selection and career assessment.

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