Featured Member: Rhonda Newborn on HBCU CONNECT!

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Q&A With Rhonda Newborn

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Rhonda Newborn
Senior Data Analyst, Quality, Healthways
Location: Nasvhille, TN United States
Joined: Sep 25th, 2012

About (request update)

Education (request update)

Fisk University class of 1977

Undergrad Major: Early Childhood Education

Experience

I currently work with Healthways as Senior Data Analyst, Quality
I have years of experience working in the Healthcare, Other industry.

Senior Quality Analyst, Implementation Service Excellence Team | Healthways
From January 2003 to Current • 23 year(s)
Guided development of technical implementation standards and data analysis, developed templates and dashboards for implementation processes.

Quality Engineer | Medibuy, Inc.
From January 2002 to December 2003 • 1 year(s)
Verified functionality of web-based medical procurement application and developed user documentation.

Manager, Customer Support and Training | Lightning Source Incorporated
From January 2000 to December 2001 • 1 year(s)
Managed Help Desk and Corporate IT Training programs, developed training and operating procedures.

Senior Business Analyst, Quality Assurance IT | BlueStar Communications
From January 2000 to December 2000 • 0 year(s)
Assisted in QA business process development and managed systems integration testing efforts.

Director, Client Server Quality Assurance â Installation & Support | Telco Research Corporation
From January 1986 to December 2000 • 14 year(s)
Managed QA, testing, and installation groups for client server applications, directed 7 direct reports and managed ongoing support for 31 customers.

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