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Q&A With Ian Williams

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Ian Williams
IT Support Technician Trademark Administrator, DBR Franchising, LLC
Location: East Brunswick, NJ United States
Joined: Oct 22nd, 2012
About   (request update)
Education   (request update)
Penn St Univ class of 2011
Undergrad Major: Criminology
Experience
I currently work with DBR Franchising, LLC as IT Support Technician Trademark Administrator
I have years of experience working in the Information Technology industry.
Assistant Manager | Allen & O'Hara: The Pointe Student Apartments
From May 2012 to Current • 14 year(s)
 Lead in New & Current Resident Leases, Inquiries, Rent Processing, parcel storage, and creating unified community environment.
Geek Squad Operations | Best Buy Co.
From November 2006 to Current • 20 year(s)
 Help assist walk-in customers with electronic-related issues, diagnose and repair them. Handle financial, inventory and order information for vendors and customers.
Employee | RadioShack
From June 2010 to August 2010 • 0 year(s)
 Sell and educate customers on electronics and help establish customers with wireless technology from computing to cellular phones.
Help Desk | Cotler Computer Center, Pennsylvania State University
From August 2008 to December 2009 • 1 year(s)
 Answering technical-related phone calls and walk-in issues, reporting & creating service queues and monitoring networks across campus.
Information Sciences and Technology Assistant Director | Pennsylvania State University
From August 2007 to December 2008 • 1 year(s)
 Provided help with programming-related tasks and built campus-wide MediaWiki and directed classes and programs for the department.
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