Danielle T. Duncan (Class of 2008, Benedict College – Mass Communication) is a customer support and financial services professional with 5+ years of experience in banking, mortgage operations, and client success. She recently expanded into healthcare operations with certifications in Medical Billing, Coding Basics, and Medical Office Administration (2025). Danielle is also the founder of Black Velvet Growth, a personal development brand helping women shift from survival mode to alignment and soft power. She is preparing to relocate to Greenville, SC, to further her career in healthcare and MedTech while growing her entrepreneurial impact.
Current Whereabouts:
I am Danielle T. Duncan — a dynamic speaker, spoken word artist, author, and life coach with more than two decades of experience inspiring audiences through storytelling. By age 21, I had already earned multiple poetry awards, establishing myself as a powerful voice in the spoken word community.
In 2021, I expanded my platform into motivational speaking and coaching, centering my work on women’s empowerment and life reinvention. Through my brand, Black Velvet Growth Coaching, I help high-achieving Black women, single mothers, and creatives reclaim their voice, set healthy boundaries, and embrace a lifestyle of alignment, clarity, and purpose.
I’ve delivered keynotes and workshops at events such as the Black Speakers Network Marketing & Sales Success Summit and the Leading Change Women’s Leadership Conference, and I’ve been featured on podcasts including Light the Path and Crown Level Confidence. My latest book, Conquer Your Fear: A Soft Life Edition, continues my mission by offering women tools, reflections, and guidance to release fear and step into their full potential.
Life & Professional Aspirations:
My career goal is to build at the intersection of healthcare operations, customer support, and technology — with a strong focus on cybersecurity, compliance, and client success. I am actively seeking remote opportunities in healthcare, MedTech, or security operations where I can apply my skills in compliance, data analysis, incident response, and client relations to improve systems and organizational excellence.
At the same time, I remain committed to expanding Black Velvet Growth Coaching into a leading voice for high-achieving Black women, single mothers, and creatives — providing transformational coaching, digital resources, and storytelling that help women shift from survival mode into thriving.
Ultimately, my vision is to merge my corporate expertise with my entrepreneurial work, creating a life rooted in financial independence, community impact, and authentic relationships — while continuing to write, speak, and coach women across the world.
Soft Power Coach|
Black Velvet Growth Coaching
From January 2024 to Current • 2 year(s)
• Launched and managed a personal development coaching practice with a focus on confidence, stress management, and digital resource delivery.
• Designed and maintained secure digital products, online client portals, and virtual coaching sessions.
• Built trust with clients by handling sensitive personal information with discretion and professionalism.
Personal Banker|
US Bank
From December 2020 to January 2024 • 4 year(s)
• Supported clients in managing sensitive financial data, applying strict confidentiality and compliance standards.
• Conducted secure transactions, account verifications, and fraud-prevention checks to protect client assets.
• Guided clients through digital banking tools while troubleshooting access/security concerns.
• Consistently exceeded customer satisfaction goals by providing accurate, secure solutions.
Home Mortgage Associate|
US Bank
From March 2019 to December 2020 • 1 year(s)
• Processed sensitive mortgage applications, maintaining data integrity and compliance with federal regulations.
• Collaborated with underwriting teams to ensure secure handling of client financial documents.
• Identified discrepancies in client data and escalated risks for resolution.
Client Support Specialist|
US Bank
From May 2018 to March 2019 • 1 year(s)
• Handled client onboarding, account issues, and technical escalations in a high-volume environment.
• Applied security protocols in identity verification and document handling.
• Delivered clear solutions to ensure customer trust and data protection.
My name is Danielle T. Duncan, proud Benedict College Class of 2008 (Mass Communication). I’m excited to connect here with fellow alumni and professionals.
I bring over 5 years of experience in f ...more
Posted by Danielle Duncan on August 29th, 2025 • 183 Views
A very warm welcome to you. It is lovely to
have you among us. May you have a blessed,
constructive and prosperous day. Stay strong.
If you are interested, you can visit my profile
and click on the link to my website and view
a free webinar that will show you how to
start an online business.
Tagged by
Ralph White on 04/19/2023
Hello Queen!
I wish you a successful experience on the HBCUConnect.com website.
Thank you for your membership!
Elly
Tagged by
How May I Help You NC on 04/23/2014
