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Kierra Anderson
Technical Client Support Specialist, Revel Systems

Location: Praire View, TX United States
Joined: Feb 22nd, 2014
About   (request update)
Website:
http://www.facebook.com/kierraSanderson
Education   (request update)
Prairie View A&M University class of 2014
Undergrad Major: Management Information Systems
Campus Organization:
Delta Sigma Theta
High School: Duncanville High School in Duncanville, TX class of 2010
 
Activities & Accomplishments:
Varsity Cheerleader
Experience
I currently work with Revel Systems as Technical Client Support Specialist
I have 1 years of experience working in the Information Technology industry.
Technical Client Support Specialist | Revel Systems
From March 2016 to Current • 10 year(s)
Diagnose and resolve POS system networking, software and hardware issues while providing root cause analysis and tracking 8-10 client cases daily through CRM software.
Service Desk Technician/Support Analyst I | CompuCom
From June 2014 to March 2016 • 2 year(s)
Troubleshot and resolved end-user hardware and software issues via phone, email and remote tools including Microsoft applications, operating systems, and network connectivity with focus on first call resolution.
Equal Opportunity and Affirmative Action Intern | Student Affairs and Institutional Advancement
From May 2013 to August 2013 • 0 year(s)
Assisted with researching employment law updates, maintaining confidential files, and preparing EEO/Affirmative Action presentations and reports.
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