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Q&A With Carmelita Strong

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Carmelita Strong
Desktop Support Specialist, US E.P.A
Location: Washington, DC United States
Joined: May 7th, 2014

About (request update)

Experience

I currently work with US E.P.A as Desktop Support Specialist
I have years of experience working in the Information Technology industry.

Migration Specialist / Help Desk Tier 1 | US E.P.A
From January 2014 to April 2014 • 0 year(s)
Provided desk side support for workstations, desktops and laptops. Supported Windows XP and Windows 7 operating systems and applications including Microsoft Office, Adobe, MS Outlook and Internet browsers.

Deployment Specialist | The World Bank
From October 2013 to December 2013 • 0 year(s)
Staged desktop and laptops with customer standard image Windows 7 OS Enterprise and Microsoft Windows 2010. Backed up end users data to be restored to their new desktop or laptop Lenovo PC.

Deployment Technician | IFC \ World Bank Group
From April 2013 to October 2013 • 0 year(s)
Responsible for interfacing with users workspaces, backups, locally stored data, deploy new equipment. Assembled and configured equipment with Windows Enterprise deployment, imaging and troubleshooting experience.

Computer Technician | First Time Computers
From September 2011 to September 2012 • 1 year(s)
Handled technical troubleshooting including wiping and formatting hard drives. Performed component repairs, PC data backups, installation, repairing hardware/software and imaging upgrading Windows OS XP to 7 Professional.

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