Featured Member: Jolene Cook on HBCU CONNECT!

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Q&A With Jolene Cook

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Jolene Cook
Business Administrator, Microsoft
Location: Mercer Island, WA United States
Joined: Sep 9th, 2014

About (request update)

Education (request update)

Seattle Univ class of 2015

Undergrad Major: Business Administration

Experience

I currently work with Microsoft as Business Administrator
I have years of experience working in the Computers, Hardware industry.

West Region Business Administrator | Microsoft Corporation
From January 2010 to Current • 16 year(s)
Drive improvements in scorecard metrics for West Region Premier Field Engineering and ensure compliance to corporate guidelines. Lead new hire onboarding and execute executive visits and customer meetings.

West Region Services Business Administrator | Microsoft Corporation
From January 2006 to January 2010 • 4 year(s)
Drive improvements in scorecard metrics for West Region Enterprise Services and lead West Region Business Administrator Group. Implemented processes to improve customer satisfaction and contract quality assurance.

Independent Consultant | Independent Consultant
From January 2004 to January 2005 • 1 year(s)
Plan and execute events for clients including managing vendors, venue selection, and developing exhibit and registration floor plans.

Consultant | U.S. Small Business Administration
From January 2003 to December 2003 • 0 year(s)
Advisor for SBA's 50th Anniversary Celebration logistics strategy. Managed external vendors and provided weekly reports of revenue and expenses.

HPI Coordinator | American Society for Training and Development
From January 2002 to January 2003 • 1 year(s)
Maintain budgets and course logistics for five-course Human Performance Improvement Certificate Program. Managed marketing promotions and databases for course credits.

Marketing Coordinator | American Society for Training and Development
From January 2001 to January 2002 • 1 year(s)
Manage production calendar for Marketing Department and oversee production of electronic and print media including books, web designs, and newsletters.

Fixed Income Sales Assistant | JP Morgan Chase Securities
From January 2000 to January 2001 • 1 year(s)
Daily middle office trade confirmation and allocation for multiple products including bonds and securities. Confirmed trades with customers and resolved fail issues.

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