Featured Member: Drewcila Jackson on HBCU CONNECT!

Q&A With Drewcila Jackson

Drewcila Jackson
Student Accounts Specialist, Blackboard Inc.
Location: Somerset, KY United States
Joined: Feb 18th, 2015

About (request update)

Education (request update)

Midway College class of 2014

Undergrad Major: Sport and Leisure Studies

Experience

I currently work with Blackboard Inc. as Student Accounts Specialist
I have years of experience working in the Customer Service and Call Center industry.

KCTCS Student Account Specialist | Blackboard Inc.
From July 2012 to Current • 14 year(s)
Assisted students with enrollment needs for Kentucky Community and Technical College System, navigated PeopleSoft and followed FERPA guidelines.

Work-study | Midway College Business Office
From August 2010 to May 2014 • 4 year(s)
Filed and organized important documents, prepared mail and delivered documents between business departments.

Front Counter Cashier/Drive thru | McDonalds
From May 2011 to January 2014 • 3 year(s)
Provided customer service, food preparation, maintained cleanliness and handled money transactions.

Intern | Kentucky Basketball Academy
From May 2013 to August 2013 • 0 year(s)
Provided game day services, customer service, t-shirt pressing, stocking and organizing, and assisted with facility management.

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